Operations & Maintenance Line of Business (LOB) Manager (REMOTE - TRAVEL)

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Requirements:

• Requires a Bachelor’s Degree in Engineering, Business Management, Operations, or a related field and at least 7 years of experience in operations & maintenance, facilities management, or a related discipline.
• Must have at least 7 years of experience managing people.
• Requires functional knowledge and experience with BAS, HVAC, Electrical, Elevator, or similar building systems.
• Requires demonstrated leadership experience in P&L management, team building, business development, and client engagement.
• Must have strong expertise in contract negotiation, strategic planning, and team leadership.
• Requires knowledge of industry best practices, safety regulations, and quality assurance standards.
• Must have excellent problem-solving, and decision-making skills.

Responsibilities:

• Oversee the full business operations of the O&M unit, including profit & loss (P&L) management, staffing, risk management, and safety.
• Ensure financial performance, operational efficiency, and profitability.
• Participate in the development and execution of budgets, sales strategies, and marketing plans.
• Develop methodologies, tools, and standards for O&M services to enhance efficiency and quality.
• Disseminate information both in writing and verbally, explaining complex technical information clearly to engineers, contractors, and facility/owner staff across all communication platforms.
• Lead recruitment, development, and retention of top-tier talent to support business objectives.
• Provide clear work assignments, supervision, and performance management to ensure effective staff utilization.
• Foster a culture of safety, quality assurance, and continuous improvement.
• Serve as the primary point of contact for key clients, ensuring exceptional service and satisfaction.
• Develop and maintain strong relationships with existing and potential clients, stakeholders, and partners.
• Drive business development initiatives, including proposal development, contract negotiations, and pursuit strategies.
• Facilitate go/no-go decisions and capture plan development for strategic project pursuits.
• Lead the successful delivery of O&M services, consulting, and sales initiatives.
• Ensure compliance with industry standards, company policies, and client expectations.
• Oversee supplier, subcontractor, and partner relationships to support business execution.
• Integrate emerging technologies, software, and tools to enhance service capabilities.
• Collaborate across multiple business lines to align systems, services, and procedures for optimal efficiency.
• Perform other duties as assigned.