Manager, Insight Analytics

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Requirements:

• 7+ years of analytics, insight experience, and 2+ year of team management experience
• Expert at analyzing and transforming large amounts of information into clear, compelling data stories.
• Proven experience in successfully collaborating with technical and non-technical stakeholders
• Proven experience in defining best practices in analyst workflows, finding efficiencies in processes, and measuring effectiveness of new operational programs
• Strong organizational and project management skills; takes into considerations how systems will scale beyond today
• Strong communication skills and well versed in presenting to clients
• Expert in Microsoft Excel and Powerpoint, and business intelligence tools, like Looker or Tableau. Working understanding of SQL for querying large databases

Responsibilities:

• Analyze subscriber behavior data and develop insight reports for recurring, ad-hoc or executive presentations.
• Own and improve insight workflows to ensure efficiency of delivery, including management of team delivery calendars, systems, etc. And, develop and maintain analyst best practices
• Collaborate with Customer Success, Sales, and Marketing leadership to deliver on key business goals objectives
• Develop a team of insight analysts - providing guidance on data analysis, storytelling best practices, etc.
• Collaborate with product cross-functional partners to increase efficiencies in how data is transformed into insights, especially Data Operations and Data Services