Senior Salesforce Developer - Team Lead

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Requirements:

• Experience with SFDC Service Cloud and/or Health Cloud in a call center environment
• Experience working in a regulated industry such as healthcare or life sciences
• 4+ years of experience developing and customizing Salesforce.com application via web services, Apex, SOQL, Aura, Lightning Web Components, Visual Force, Visual Studio Code, IDE, Data Loader, Reports and Dashboards
• 4+ years of working with clients and vendors developing solutions and supporting projects from requirements capturing to release management
• Experience integrating Salesforce.com with other applications
• Salesforce and/or AGILE Certifications
• Experience with Amazon Web Services and/or Amazon Connect.

Responsibilities:

• Recommend strategic, hands-on technology solutions aligned with the patient services strategy to achieve the greatest business impact.
• Lead hands-on development using Salesforce technologies such as Apex, Visual Force, Lightning Web Components, Aura, along with JavaScript, AJAX, HTML, and CSS.
• Lead major projects, modelling data structures aligned with Health Cloud and Service Cloud objects for patient services, while supporting customizations and integrations for solution delivery.
• Provide guidance and mentorship to junior team members.
• Apply hands-on experience and best practices to build Salesforce applications, ensuring compliance with security protocols such as Organization-Wide Default, sharing patterns, and permissions.
• Communicate software and system designs through UML.
• Collaborate with team members (business analysts, QA, project managers) in a hands-on capacity to develop test classes, automation, and validate business logic.
• Conduct code reviews to ensure quality and resolve technical challenges.
• Research Salesforce capabilities to meet patient service needs, provide gap analysis, and develop estimates for projects.
• Manage software delivery scope, risk, and timeline, with hands-on ownership from conception to deployment.
• Contribute to front-end and back-end development with hands-on involvement, rapidly prototyping and implementing applications, custom reports, and enhancements to support patient services.
• Stay updated with industry trends, including generative AI, and provide hands-on technical guidance to junior developers.
• Maintain documentation on software architecture, design, deployment, and operations, while collaborating closely with product teams, patient service teams, and other stakeholders.