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Sales Engineer (UK)

Posted 15 days agoViewed

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💎 Seniority level: Proven experience in sales engineering

📍 Location: United Kingdom

🔍 Industry: Enterprise Content Management, Workflow Automation

🏢 Company: M-Files👥 501-1000💰 $81,797,993 Series C about 4 years agoBusiness Process Automation (BPA)Cloud ComputingSaaSDocument ManagementKnowledge ManagementInformation TechnologyEnterprise SoftwareSoftware

🗣️ Languages: English

⏳ Experience: Proven experience in sales engineering

🪄 Skills: Business IntelligenceCross-functional Team LeadershipAPI testingREST APICommunication SkillsCustomer serviceWritten communicationRelationship buildingProblem-solving skillsVerbal communicationSales experienceTechnical supportCRMData analyticsData managementCustomer SuccessSaaS

Requirements:
  • Proven experience in sales engineering.
  • Strong communication skills, both written and verbal.
  • Ability to translate complex technical concepts into clear, compelling messages for non-technical audiences.
  • Ability to work and solve issues independently under sometimes challenging deadlines.
  • Previous experience in enterprise content management and workflow automation is considered as an advantage.
  • Experience and expertise in industry verticals such as Services, Manufacturing, or Energy is considered as an advantage.
Responsibilities:
  • Discover the pain in customers' current processes and quantify the business impact of the M-Files solution together with account executives.
  • Script, configure and deliver value-driven product demos to prospects.
  • Manage proof-of-concept (POC) processes.
  • Understand customers' issues thoroughly and suggest solutions based on industry best practices by leveraging M-Files platforms' differentiated capabilities.
  • Address technical objections or questions raised by prospects.
  • Assist developers with initial integrations and third-party solutions.
  • Manage RFx processes leveraging existing Q&A databases and develop the knowledge base with your team members.
  • Build strong relationships with account executives and customers by understanding customer needs and the impact of the solutions, and by earning the trusted advisor status by offering impactful solution descriptions and product demonstrations.
  • Work closely with internal teams (engineering, product, and support) to relay feedback from the field and to stay updated on current and future capabilities of the product.
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