Apply(US) Customer Success Manager - Northeast (9 Month Contract)
Posted about 19 hours agoViewed
View full description
💎 Seniority level: Manager
📍 Location: Northeast US
🔍 Industry: Healthcare technology
🗣️ Languages: English
🪄 Skills: SalesforceAnalytical SkillsProblem SolvingExcellent communication skillsAccount ManagementClient relationship managementCustomer SuccessSaaS
Requirements:
- Passionate about impacting acute and long-term post-acute care markets.
- Experience managing a book of business in Customer Success, ideally in healthcare SaaS.
- Strong customer orientation focused on delivering outcomes.
- Exceptional relationship-building abilities in fast-paced environments.
- Excellent communication, presentation, analytical, and problem-solving skills.
- Experience with CRM tools like Salesforce or Gainsight.
Responsibilities:
- Build, grow, and expand client relationships across various organizational levels.
- Leverage product and industry knowledge to meet customer goals.
- Develop and execute strategic account plans and conduct business reviews.
- Work with clients to understand objectives and align solutions.
- Consult with clients and advocate for them internally.
- Provide early warning for customer health issues and act as an escalation point.
Apply