IT Administrator - Part Time

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Requirements:

• Minimum of five years’ user support experience or service desk support in procedural and technical topics.
• Minimum of three years experience with HIPAA healthcare environments.
• Network administration experience.
• Demonstrated ability to learn and master new technical skills or technology.
• Demonstrated problem analysis and troubleshooting ability.
• Database and Active Directory exposure managing permissions and access to network resources.
• Skilled in communication and collaboration skills.
• Additional skills: Azure or AWS, Public Key Infrastructure, scripting languages, Agile lifecycle, cybersecurity training or certifications.

Responsibilities:

• Overseeing configuration management of employee computing devices.
• Installing, testing, and deploying software on computers.
• Level 3 support for Mac, Windows, Linux, and mobile devices.
• Implementing patches and upgrades to staff systems.
• Maintaining network and computer system security.
• Managing the eVisit Identity Management System.
• Ensuring authorized software installation only.
• Pushing updates and software to PCs.
• Retrieving and refreshing terminated employee systems.
• Evaluating network and system performance.
• Assigning user access to cloud assets.
• Tracking licenses for authorized software.
• Training users on hardware/software usage.
• Interpreting and solving user alerts.
• Deploying, supporting, and monitoring various IT tools.