ApplySRE Support Engineer
Posted about 1 month agoViewed
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💎 Seniority level: Senior, 5 or more years
📍 Location: Singapore, GMT+8, UTC 00:00-09:00
🔍 Industry: Software Development and Cloud Services
🏢 Company: Gigster👥 501-1000💰 $20,000,000 Series B over 7 years agoSaaSAppsAnalyticsSoftware
🗣️ Languages: English
⏳ Experience: 5 or more years
🪄 Skills: AWSDockerPythonBashKubernetesCommunication SkillsLinuxAttention to detailNetworkingScripting
Requirements:
- Robust spoken and written English skills.
- 5 or more years of experience in supporting highly scalable applications and web services.
- Experience working with Cloud technologies, AWS mandatory; Google Cloud nice to have.
- Hands-on experience with open-source technologies such as Kubernetes and Docker.
- Deep understanding and hands-on experience with Linux administration, scripting, and troubleshooting.
Responsibilities:
- Work cross-functionally with customers and partners to address complex customer questions and drive incidents to resolution.
- Troubleshoot, isolate, and resolve container orchestration/management issues, specifically Docker and Kubernetes.
- Analyze and categorize customer interaction trends to provide feedback to Engineering and SRE organizations.
- Build knowledge base articles and participate in post-mortem reviews.
- Obsess over minute details to drive operational excellence.
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