ApplyCustomer Support Specialist - US Remote
Posted 4 months agoViewed
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💎 Seniority level: Entry, At least one year of customer service experience.
📍 Location: United States
🔍 Industry: Data and technology
🗣️ Languages: English
⏳ Experience: At least one year of customer service experience.
🪄 Skills: Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingTechnical support
Requirements:
- High School Diploma or GED.
- At least one year of customer service experience.
- Comfortable using a computer to perform operations.
- Able to pass a criminal background check, employment verification, education verification, credit check and a drug screen.
- High-speed internet service (minimum 25 mbps download/ 5 mbps upload).
Responsibilities:
- Take In-Bound calls to assist with credit-related memberships, services, and product offerings.
- Advocate for solutions that will help consumers improve their creditworthiness.
- Help consumers understand credit bureau processes.
- Educate consumers on appropriate steps to request corrections.
- Receive customer requests for assistance, identify support needed, and help or forward requests.
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