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Business Systems Analyst - Remote

Posted 4 months agoViewed

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💎 Seniority level: Senior, 8+ years

📍 Location: US

💸 Salary: 130000 - 150000 USD per year

🔍 Industry: Payment technology

⏳ Experience: 8+ years

🪄 Skills: PythonData AnalysisJavascriptSalesforceJiraCollaborationDocumentationScripting

Requirements:
  • Bachelor’s degree in Computer Science, Information Technology, Business, or a related field.
  • 8+ years of hands-on experience in a technical role such as Engineer, Business Systems Analyst, or Data Analyst.
  • Proven ability to independently implement automated processes and optimize systems.
  • Demonstrated expertise in configuring and automating processes within platforms like Salesforce, Jira, Zendesk, or similar applications.
  • Strong scripting skills, such as Python or JavaScript, necessary for workflow automation.
  • In-depth understanding of systems design and business processes.
  • Analytical mindset focused on leveraging data for insights and decisions.
  • Excellent communication and collaboration skills for effective teamwork.
  • Adaptability to a dynamic, fast-paced environment.
Responsibilities:
  • Configure and customize Salesforce, Jira, Zendesk, and other relevant applications to meet business needs.
  • Collaborate with cross-functional teams to understand requirements and translate them into effective configurations.
  • Develop and maintain scripts to automate repetitive tasks and enhance workflow efficiency.
  • Analyze and optimize process performance for maximum efficiency.
  • Utilize data insights to identify improvement opportunities and provide actionable recommendations.
  • Collaborate with IT, sales, customer support, and other teams to understand their requirements.
  • Document configurations, scripts, and processes for knowledge transfer and system stability.
  • Provide training and support to end-users and troubleshoot application issues.
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