Représentant(e) en développement des affaires - Sales Development Representative

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Requirements:

• Fluent in English and French, both spoken and written.
• Completed high school diploma or equivalent experience.
• Available for full-time work with availability for evenings (up to 8pm EST).
• Strong communication skills with the ability to adapt to different audiences.
• Previous experience in customer service, sales, call center or telemarketing is preferred.
• Comfortable using CRM software (Salesforce, HubSpot) and digital tools.
• Willingness to learn new technologies and systems.
• Strong time management skills.

Responsibilities:

• Make inbound and outbound bilingual calls to a list of warm leads generated by nesto.
• Provide an exceptional customer experience by addressing questions and explaining mortgage offerings.
• Collect and review customer information for transfer to a nesto advisor.
• Qualify leads by assessing their eligibility for mortgage solutions.
• Ensure smooth handoff of customers to a nesto advisor.
• Update CRM systems with accurate customer information and progress.