ApplyCustomer Success Manager - K12 Districts (OH)
Posted 2 months agoViewed
View full description
💎 Seniority level: Manager, Prior customer success experience, preferably in the K-12 education field or healthcare
📍 Location: Ohio
💸 Salary: 90000 - 110000 USD per year
🔍 Industry: Healthcare
🏢 Company: Hazel Health
🗣️ Languages: English
⏳ Experience: Prior customer success experience, preferably in the K-12 education field or healthcare
🪄 Skills: LeadershipData AnalysisPeople ManagementCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communication
Requirements:
- Prior customer success experience, preferably in the K-12 education field or healthcare.
- Experience working with children in diverse socio-economic environments.
- Meet specific fingerprinting requirements for DOJ-cleared access to work on a school campus.
- Ability to travel for ~80% of the time.
- Must currently reside in Ohio.
Responsibilities:
- Ensure successful adoption and ongoing usage of Hazel services within schools.
- Establish infrastructure for school support in collaboration with Account Management and Implementation teams.
- Develop strong relationships with school partners and their communities.
- Facilitate strategic events and ensure high partner satisfaction.
- Provide internal reporting on account health, usage metrics, and satisfaction levels.
Apply