Customer Care Agents (Hybrid work - Hiring UAE Nationals)

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Requirements:

• Maintain brand standards and ensure organized data management.
• Ability to timely escalate issues for effective resolution.
• Adopt a customer-centric approach in all interactions.

Responsibilities:

• Responsible for managing customer interactions for various brands through multiple communication channels.
• Focus on exceptional customer engagement and complaint management to enhance satisfaction.
• Uphold brand standards while meticulously organizing data.
• Promptly escalate issues for efficient resolution.
• Promote teamwork and collaboration.