Universal Teller

NigeriaEntry
Salary not disclosed
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Job Details

Languages
English
Required Skills
Communication SkillsMicrosoft ExcelCustomer serviceMicrosoft OfficeTime ManagementMultitaskingComplianceMicrosoft Office SuiteMS Office

Requirements

  • Must have OND in any field with a minimum of Lower Credit.
  • Cash handling experience is an added advantage.
  • Exceptional time management, communication, and customer service skills.
  • High level of accountability, efficiency, and accuracy.
  • Excellent knowledge of MS Office (especially Excel and Word).
  • Integrity and strong communication and people skills.

Responsibilities

  • Accept cash deposits and withdraw cash for customers against their account balances.
  • Process currency exchanges and cash cheques for account holders.
  • Assist customers with inquiries and promote banking products.
  • Record transactions accurately in the bank’s systems and maintain customer account information.
  • Balance cash drawer daily and reconcile records with physical cash.
  • Adhere to banking regulations, including AML and KYC guidelines.
  • Identify opportunities to cross-sell bank products.
  • Follow security protocols to prevent fraud and report suspicious activities.
  • Educate customers about bank products and self-service options.
  • Collaborate with staff and participate in training sessions.
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