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Catilas Resources Limited

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🏢 Reliance Health
🏢 GLOBAL PACIFIC SUPPORT
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Jobs at this company:

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🔥 Sales Advisor
Posted 2024-11-07

📍 Nigeria

🔍 Insurance

  • Excellent problem-solving skills and ability to reason critically.
  • Excellent teaming and interpersonal skills.
  • Excellent sales and negotiation skills.
  • Good oral and written communication skills.
  • Ability to be self-driven, passionate, with a high level of enthusiasm.
  • Good business acumen.
  • Good numerate skills.
  • Good planning and organisational skills.
  • Proficiency in use of MS Office Tools (Excel, Word, Outlook, etc.).

  • Seek out new prospects and develop clientele base via networking.
  • Promotes products and services to existing and prospective clients by utilizing available resources.
  • Work with prospects through the sales process; understand customer needs; handle objections and close business deals.
  • Addresses client inquiries, ensuring their needs are consistently met and explaining features, advantages and disadvantages of policies to promote sales of insurance plans.
  • Maximize sales of appropriate products that meet the needs of customers by effective use of sales skills.
  • Achieve, or exceed sales targets while ensuring compliance with sales objectives.
  • Deliver excellent customer service and ensure effective relationship management of customers.
  • Monitor insurance industry trends, competitive products, pricing, and gather relevant information.
  • Maintain daily, weekly, and monthly sales records and provide sales reports as required.
  • Carry out any other assignments given by supervisor.

Communication SkillsCustomer serviceNegotiationWritten communicationCompliance

Posted 2024-11-07
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🔥 Agency Banking Field Representative
Posted 2024-11-07

📍 Nigeria

🔍 Financial Services

  • HND or B.Sc in any discipline (Minimum of Lower Credit or Second Class Lower).
  • Candidate must not be above 30 years.
  • Completed NYSC status.
  • 6 months to 2 years of sales experience, preferably in a Financial Institution or Agency Supported Institution.
  • Experience in customer service.
  • Ability to self-motivate and manage self.
  • Excellent communication and interpersonal skills.
  • Good organizational and I.T. skills.
  • Customer orientation and adaptability to different personalities.

  • Identify and onboard viable agents/locations for onboarding.
  • Ensure optimal performance of all agents activated.
  • Provide support on activities related to agent onboarding, management, business development, and issue resolution.
  • Ensure optimal utilization of POS terminals and mobile app.
  • Monitor agents' performance against set targets.
  • Conduct periodic training for agents on the Bank’s offerings.
  • Ensure prompt completion of the account opening process.
  • Resolve issues and complaints from POS agents.
  • Manage agents' activities per set targets.
  • Regularly visit agent locations to monitor transactions and welfare.
  • Ensure branding materials are properly displayed at agent locations.
  • Visit agent locations to ensure proper management and use of POS terminals.

Customer serviceOrganizational skills

Posted 2024-11-07
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🔥 Universal Teller
Posted 2024-11-07

📍 Nigeria

🔍 Banking

  • Must have OND in any field with a minimum of Lower Credit.
  • Cash handling experience is an added advantage.
  • Exceptional time management, communication, and customer service skills.
  • High level of accountability, efficiency, and accuracy.
  • Excellent knowledge of MS Office (especially Excel and Word).
  • Integrity and strong communication and people skills.

  • Accept cash deposits and withdraw cash for customers against their account balances.
  • Process currency exchanges and cash cheques for account holders.
  • Assist customers with inquiries and promote banking products.
  • Record transactions accurately in the bank’s systems and maintain customer account information.
  • Balance cash drawer daily and reconcile records with physical cash.
  • Adhere to banking regulations, including AML and KYC guidelines.
  • Identify opportunities to cross-sell bank products.
  • Follow security protocols to prevent fraud and report suspicious activities.
  • Educate customers about bank products and self-service options.
  • Collaborate with staff and participate in training sessions.

Communication SkillsMicrosoft ExcelCustomer serviceMicrosoft OfficeTime ManagementMultitaskingComplianceMicrosoft Office Suite

Posted 2024-11-07
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🔥 Customer Care Officer
Posted 2024-10-21

📍 Nigeria

🔍 Banking

  • Must have OND in any field with a minimum of Lower Credit.
  • Cash handling experience is an added advantage.
  • Exceptional time management and customer service skills.
  • High level of accountability, efficiency, and accuracy.
  • Excellent knowledge of MS Office (especially Excel and Word).
  • Integrity and strong communication and people skills.

  • Responding to customer inquiries via various channels.
  • Resolving customer problems and complaints efficiently.
  • Assisting with technical issues related to products/services.
  • Processing orders, handling shipping, returns, and refunds.
  • Educating customers on product features and benefits.
  • Maintaining accurate customer records and documentation.
  • Identifying opportunities for cross-selling and up-selling.
  • Ensuring clear and professional communication.
  • Coordinating with other departments for complex issues.
  • Achieving performance metrics and service level agreements.
  • Identifying areas for process improvement.

Customer service

Posted 2024-10-21
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