Apply SRE Support Engineer
Posted 3 months agoViewed
View full description
💎 Seniority level: Senior, 5 or more years
📍 Location: Latam, Europe, Africa, Asia, PST, UK time
🔍 Industry: Software Development and Cloud Services
🏢 Company: Gigster👥 501-1000💰 $20,000,000 Series B over 7 years agoSaaSAppsAnalyticsSoftware
🗣️ Languages: English
⏳ Experience: 5 or more years
🪄 Skills: AWSDockerPythonBashKubernetesCommunication SkillsAttention to detailNetworkingProblem-solving skillsScripting
Requirements:
- Robust level of spoken and written English.
- Several years of experience (ideally 5 or more) in supporting highly scalable applications and web services.
- Experience working with Cloud technologies (AWS mandatory, Google Cloud nice to have).
- Hands-on experience with open-source technologies such as Kubernetes and Docker (mandatory), Spark, and Kafka (basic knowledge).
- Deep understanding and hands-on experience with Linux administration, scripting (Bash, Python or any similar programming/scripting language), and troubleshooting.
Responsibilities:
- Work cross-functionally with customers and partners to address complex customer questions and drive incidents to resolution.
- Troubleshoot, isolate, and resolve container orchestration/management issues, specifically Docker and Kubernetes.
- Analyze and categorize customer interaction trends to provide feedback to Engineering and SRE organizations.
- Build knowledge base articles and participate in post-mortem reviews for ongoing improvement.
- Make meaningful contributions to client’s development of objectives and goals.
Apply