Jenni Kayne

Jenni Kayne is a refined wardrobe and home essentials retail and online store inspired by modern California lifestyle.

11-50 employees

Founded 2003

Lifestyle

Private Company

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Lifestyle E-Commerce Retail Fashion

Remote Work Available

This company offers remote work opportunities.

Open Positions1

RemoteContractLifestyle e-commercePosted

Seasonal Customer Experience Representative

Communicate effectively with customers through Gladly across phone, live chat, SMS, and email channels.
Handle inquiries regarding orders, exchanges, refunds, gift cards, and promotions with high accuracy.
Maximize sales through clienteling and providing styling consultations to customers.
Encourage customer participation in the Jenni Kayne Rewards program and social media engagement.
Secure company assets by adhering to loss prevention policies and guidelines.

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Company Overview

Jenni Kayne is a retail and online store established in 2003. The company offers refined wardrobe and home essentials. Products include clothing such as cashmere sweaters, button-ups, blouses, slip dresses, and outerwear. Home goods offered include furniture, decor, rugs, and kitchen and dining items. Jenni Kayne also operates Oak Essentials, a natural skincare brand. The company operates retail stores and an e-commerce website. As of 2025, Jenni Kayne had 31 stores and reported $140 million in revenue.

Culture

Jenni Kayne maintains a work environment that includes varied voices and viewpoints. The company conducts company-wide DEI trainings and initiatives. The "Live Well Program" for employees addresses health and wellness, financial education, philanthropy, and work/life balance. Some roles are remote.

Technology

The company's e-commerce site is built on Spree. Jenni Kayne utilizes Google Tag Manager, DNSSEC, HSTS, Google Analytics, Content Delivery Network, WordPress, Global Site Tag, and DoubleClick.Net. Customer communication is managed through Gladly across phone, live chat, SMS, and email channels.

Work Environment

Remote roles require a quiet work area and a strong, reliable internet connection. Job descriptions indicate a preference for candidates with experience in apparel or lifestyle e-commerce, and knowledge of POS, CRM, and Inventory Management systems, and Microsoft Office.

Benefits and Perks

Jenni Kayne offers a healthcare package that includes medical, dental, vision, and life insurance. Additional benefits include short-term disability, long-term disability, an employee assistance program, and a flexible spending account. The "Live Well Program" provides workshops, annual spending accounts, and access to a meditation app. Full-time employees are eligible for 401K matching. Employees receive discounts on products. Hourly pay for a Seasonal Customer Experience Representative is $22.00.

Tech Stack

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