Knowledge Rhino

We support well-known national brands, and we’re hiring work-from-home customer service representatives across the U

Private Company
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Open Positions2

Remote (Texas)Full-TimeHealthcarePosted
  • Make high-volume outbound calls to existing healthcare plan members
  • Communicate with members in both English and Spanish
  • Explain available healthcare services and their benefits using approved information
  • Build rapport quickly and professionally
  • Answer basic member questions and address concerns
  • Help eligible members schedule appointments
  • Accurately document call outcomes
  • Meet established expectations for attendance, quality, call activity, and appointment conversion
Customer service
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About Knowledge Rhino

We support well-known national brands, and we’re hiring work-from-home customer service representatives across the U.S. Our leadership has owned and operated contact centers around the world for over 30 years — you’re joining seasoned operators, not a gig reseller.What you’ll do: Help customers of major national brands by phone — answering questions, solving problems, and representing the brand with care.What you’ll need:Computer with Windows 11 or higher and at least 16 GB of memory.Dual monitors are required. Supported resolutions per monitor:2K Monitors: Up to 4 monitors with a maximum display resolution of 2560×1600 pixels4K Monitors: Up to 2 monitors with a maximum display resolution of 4096×2160 pixelsA hardwired Ethernet connection is required.A hardwired USB noise-cancelling headset with phone-quality audio is required.A webcam is required during class.