- Serve as a Tier 3 escalation point for network, cloud, and systems issues.
- Engineer and support network environments including FortiGate, VPN, and SD-WAN.
- Manage cloud and identity infrastructure via Microsoft 365, Azure, Entra ID, and Intune.
- Support core systems including Windows Server, Active Directory, and virtualization.
- Implement security controls aligned with frameworks like HIPAA, NIST 800-171, and CMMC.
- Deliver client-facing projects including migrations and infrastructure upgrades.
- Maintain exemplary documentation and time logging within HaloPSA.
- Mentor Tier 1 and Tier 2 engineers on troubleshooting and best practices.
CybersecurityAzure