- Pull, combine, and reconcile data from multiple platforms into unified analyses.
- QC data across sources to identify inconsistencies, gaps, or errors, and resolve data integrity issues.
- Build and maintain datasets to analyze care team productivity, call volumes, and EHR-based workflow data.
- Design and maintain recurring dashboards and reports that track key operational metrics.
- Identify drivers of performance variation across teams, sites, and roles.
- Gather requirements from clinical operations leadership and translate them into actionable analyses.
- Leverage tools like Excel Power Query, SQL, and AI tools to streamline and automate recurring analyses.
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