PrudentRX

Rising pharmacy costs continue to strain group health plans, with specialty medications driving some of the fastest and most significant cost increase...

Private Company

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Open Positions2

United States- Work from home/ RemoteFull-TimeHealthcare OperationsPosted

Member Enrollment Coordinator

Work inbound and outbound member calls, assisting with the enrollment process.
Act as a subject matter expert to provide members with clear, accurate, and up-to-date information regarding program eligibility, requirements, and other enrollment needs.
Provide members with tactful and compassionate support throughout the enrollment process.
Escalate unresolved cases and pending member grievances.
Utilize the Salesforce CRM database to verify member data to complete enrollment.
Generate detailed records and notes of inquiries, comments, and interactions via CRM.
Work assigned queues and/or cases as directed by call center leadership.
Complete all necessary continued learning and training requirements per department and company need.

SalesforceCustomer serviceData entry+1 more

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About PrudentRX

Rising pharmacy costs continue to strain group health plans, with specialty medications driving some of the fastest and most significant cost increases in the industry. PrudentRx offers an innovative, proven solution designed to help self-funded employers and unions take control of these rising expenses. Through its specialty copay assistance program, PrudentRx significantly reduces—and often eliminates—the cost of covering high-priced specialty medications, delivering immediate and measurable savings without disrupting member access to care. Backed by a commitment to high-quality programs and exceptional service, PrudentRx empowers employers to lower costs, protect plan sustainability, and support better outcomes for their members.

PrudentRX

Open Positions2

About PrudentRX

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