Develop and execute a territory plan, consistently prospect for new industrial customers, and generate profitable, long-term growth.
Visit customer facilities to learn their operations, critical equipment, maintenance practices, production priorities, and recurring problems.
Identify root causes, prevent future problems, and uncover opportunities to improve reliability and uptime.
Develop knowledge of ESR’s offerings and advise customers on products, applications, alternatives, and services.
Respond with urgency, communicate next steps, and follow through from initial conversations through delivery and after-sale support.
Coordinate inside sales, technical resources, and manufacturer partners while remaining accountable for the customer experience.
Prepare solution-based proposals, negotiate terms, close profitable business, and build customer loyalty.
Maintain an accurate CRM pipeline, document customer activity, and provide forecasts and follow-up.
CRM
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Overview
ESR Motor Systems is a distributor of new industrial electric motors, drives, and gearboxes. The company provides electric motors, VFDs, soft starters, gearboxes, and motor and drive accessories. It serves commercial and industrial customers, including end-users, OEMs, and resellers, across the United States and globally. ESR Motor Systems offers products from brands such as Toshiba, Siemens, WEG, Nidec, ABB, GE, and Marathon Motors. The company operates an e-commerce site, ESRCommerce. It was founded in 1973 as Electric Service and Repair. ESR Motor Systems has annual sales ranging from $10,000,000 to $24,999,999. The company has between 11 and 50 employees.
Culture
The company operates with a focus on service, responsiveness, product knowledge, perseverance, and long-term relationships. Employees monitor orders from inception to completion. Roles may be fully remote from anywhere in the United States or based at one of the company's seven locations.
Technology
ESR Motor Systems uses technologies including HSTS, DNSSEC, Cloudflare CDN, nginx, Cloudflare Network Error Logging, PHP, CommonCrawl Top 50m, IIS 10, Ubuntu, and Amazon S3. The company has in-house software developers who create custom quoting and tracking tools. Employees utilize CRM, ERP, email, and video conferencing tools.
Working Conditions
Some roles offer a base salary with uncapped commission. For specific sales positions, total compensation for the first 12 months is guaranteed at a minimum of $100,000, with a base salary ranging from $75,000 to $100,000. Expected first-year total compensation for these roles is $110,000 to $150,000. Long-term earning potential for sales representatives in mature territories can be $150,000 to $200,000 or more. Roles in Indiana, Florida, Pennsylvania, Kansas City, and Georgia may be home-based field sales positions. Sales roles include full reimbursement for business-related expenses and provide a company phone and laptop. Eligibility for a company vehicle may be offered based on sustained sales performance. Remote work is offered for certain roles, with physical locations in Rock Hill, SC; Atlanta, GA; Mechanicsburg, PA; Indianapolis, IN; Houston, TX; Grand Prairie, TX; and San Antonio, TX. Occasional customer travel may be required for some sales roles.
Benefits and Perks
Benefits include medical, dental, and vision insurance. The company offers a 401(k) retirement plan with employer matching and profit-sharing contributions. Employees receive company-paid and voluntary life insurance. Paid vacation, sick time, and holidays are provided. Certain medical plans include 100% employer-paid employee-only medical and dental premiums, with a choice of HSA medical plan or a traditional copay plan, and employer-funded HRA support.