- Leading multiple concurrent Gong implementations (8–12 at a time), keeping scope, timelines, and quality on track.
- Guiding clients by presenting options, discerning trade-offs, and providing recommendations.
- Owning implementation discovery, requirements gathering, solution design, and documentation.
- Configuring and delivering solutions within Gong products (including Foundations, Forecast, and Engage) and driving successful adoption.
- Documenting requirements and workstream plans.
- Tracking progress on work while keeping the team and clients up to date.
- Learning and working in different sales technologies, including Salesforce, Hubspot, and related applications.
- Contributing to Go Nimbly’s internal knowledge-base by sharing successes, learnings, problem-solving with others, or leading trainings.
- Managing client relationships and running client-facing sessions with confidence and clarity.
Project ManagementSalesforceSaaS+1 more