CustomMade

We make it easy for people to create one-of-a-kind engagement rings that we guarantee their partners will love

Private Company
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Open Positions1

United StatesFull-TimeJewelry DesignPosted
  • Evaluate and select stones from supplier networks to fit customer budgets and project preferences.
  • Serve as the internal authority on gems, advising project managers and resolving gem-related queries.
  • Manage the procurement pipeline from initial order through delivery, including identifying and resolving supply issues.
  • Perform quality assurance inspections on stones and determine resolutions for any defects.
  • Manage day-to-day relationships with suppliers, evaluate new vendors, and resolve invoicing discrepancies.
  • Update gem estimates and pricing to maintain cost-competitiveness.
  • Develop and implement process improvements for sourcing, procurement, and quality workflows.
Project ManagementQuality Assurance

About CustomMade

We make it easy for people to create one-of-a-kind engagement rings that we guarantee their partners will love. An engagement ring is one of the most significant, and one of the most expensive, purchases in a young person's life. The purchase process shouldn't be confusing or transactional, it should be fun, inspiring, and transparent. That's what we offer. We make the process of creating an engagement ring personal - providing 100% custom design, attentive individualized service, and affordable pricing.Every customer connects with people on our team who guide them through the process, and every piece of jewelry we create is designed and manufactured from scratch, exactly once. It's easy to imagine why there are some real challenges in making that work with predictability and at scale, delivering exceptionally satisfying experiences, and making a profitable business out of it. We've proven our ability to do this, and now we're hard at work on growth.Learn more about our process.