- Own the end-to-end delivery of technology projects and programmes, from business case and mobilisation through implementation, stabilisation and post-implementation review.
- Establish effective project governance, including integrated plans, stage gates, reporting, decision-making, risk management, budgets, resources and benefits tracking.
- Lead the DEEL global HRIS programme, coordinating global design, local requirements, payroll solutions, data migration, integrations, testing, country readiness, go-live and hypercare.
- Partner with P&C, Payroll, Finance, Technology and regional teams to ensure HRIS and payroll processes are clearly defined, controlled and fit for purpose.
- Lead Microsoft Dynamics 365 retrofit initiatives and enhancements to adjacent platforms, including Rydoo and Perk, ensuring effective integration, testing, adoption and handover.
- Maintain a cross-system view of business processes, master data, interfaces and dependencies, working with technical specialists and vendors to deliver robust solutions.
- Build strong relationships with senior stakeholders and cross-functional teams, translating business requirements into clear outcomes while constructively challenging unnecessary complexity.
- Manage external technology partners and suppliers, ensuring delivery against agreed quality, timelines, commercial terms and contractual obligations.