Wowza Media Systems

👥 51-100💰 Private almost 13 years agoEnterprise SoftwareMobileSoftwareSocial Media💼 Private Company
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Wowza Media Systems empowers innovative companies to deliver high-quality live and on-demand video streaming. We're a leading provider of streaming software, cloud services, and hardware, trusted by over 35,000 organizations globally. Our technology is integrated into one-third of all content delivery networks (CDNs), making us the gold standard for reliable, scalable, and low-latency streaming solutions. We frequently receive industry recognition, including placement on Streaming Media’s 'Companies That Matter Most' list and Built in Colorado's 'Best Midsize Workplaces'. Our tech stack includes a robust mix of technologies such as Domain Not Resolving, DNSSEC, Google Maps, Amazon Web Services, IPv6, Cloudflare (hosting, JS, and network error logging), and CDN JS. Our engineering culture fosters innovation and collaboration, supporting a flexible work environment with both in-office and remote options. We're committed to building cutting-edge solutions and prioritize a supportive and collaborative team environment. Wowza is a fast-growing, private equity-backed company with a strong focus on helping our clients build impactful streaming solutions. Whether it's live-streaming school graduations or providing real-time monitoring in healthcare, our team contributes to a variety of applications spanning education, healthcare, enterprise, and many others. Our success is built on a culture of innovation, collaboration, and a shared passion for technology. With a team of 51-100 employees and a global presence, Wowza offers competitive compensation and a comprehensive benefits package. We’re proud of our award-winning work environment and invite you to join our team and help shape the future of video streaming.

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🔥 Customer Success Manager
Posted about 5 hours ago

📍 United States

🧭 Full-Time

💸 106000.0 - 118000.0 USD per year

🔍 Video streaming software solutions

  • Proven experience in customer success or account management within the SaaS industry.
  • 2+ years experience in a Customer Success or Account Management role with SMB or Enterprise accounts.
  • High situational adaptability in formative environments.
  • Strong understanding of revenue retention and financial metrics.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple clients and projects with attention to detail.
  • Strategic thinking with a proactive, results-oriented approach.
  • Experience with CRM software and customer success platforms is a plus.
  • Bachelor’s degree in business administration, Marketing, or related field preferred.
  • Proactively manage account territory to retain existing recurring revenue.
  • Forecast revenue retention and maintain updated reporting.
  • Analyze client usage data to identify trends requiring action.
  • Develop strategies to enhance client engagement and retention.
  • Build relationships with stakeholders in client organizations.
  • Resolve client inquiries and concerns promptly.
  • Check in with clients for feedback and additional value opportunities.
  • Identify at-risk accounts and implement action plans.
  • Ensure customers leverage the full capabilities of the Wowza platform.
  • Lead onboarding for new clients for successful adoption.
  • Collaborate with sales on customized onboarding plans.
  • Identify opportunities for additional Wowza products and services.

Data AnalysisAccount ManagementClient relationship managementRelationship managementCRMCustomer SuccessSaaS

Posted about 5 hours ago
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📍 EMEA

🧭 Full-Time

🔍 Video streaming software solutions

  • 3+ years of successful partnering sales experience.
  • Ability to understand regional selling habits.
  • Demonstrated ability to create relationships across business levels, including C-Level.
  • Participate in channel strategy discussions.
  • Ability to manage workload across multiple countries and time zones.
  • Proven track record in software or technology sales development.
  • Solid presentation skills and communication style.
  • Professional working proficiency of English.
  • Skills in conflict resolution internally and externally.
  • University degree.
  • Facilitate communication and collaboration with partners.
  • Lead outbound sales activities to identify new partners in EMEA.
  • Track success metrics for partnerships.
  • Source, qualify, and close new partnerships to drive growth.
  • Oversee onboarding and training of new partners.
  • Identify and prioritize leads with high-potential partners.
  • Collaborate with sales and marketing teams for effective outreach.
  • Maintain knowledge of products and competitive advantages.

CollaborationNegotiationAccount ManagementReportingRelationship managementSales experience

Posted 3 days ago
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📍 United States

💸 200000.0 - 250000.0 USD per year

🔍 Video streaming software solutions

  • 5+ years in sales, business development, or cloud marketplace management within SaaS, cloud, or related industries.
  • Strong understanding of cloud marketplaces (AWS, GCP, Azure) and associated partner programs, pricing models, and procurement workflows.
  • A track record of meeting or exceeding revenue targets.
  • Experience working across cross-functional teams, including marketing, product, finance, and operations.
  • Develop and implement a scalable strategy to grow sales via third-party cloud marketplaces, focusing on revenue generation and customer acquisition.
  • Lead the end-to-end sales process for opportunities from cloud marketplaces, ensuring a seamless buying experience.
  • Monitor marketplace performance metrics to identify trends and implement optimizations.
  • Work closely with finance, operations, and legal teams to ensure smooth marketplace transactions.

AWSBusiness DevelopmentCloud ComputingData AnalysisGCPAzureSales experienceSaaS

Posted about 2 months ago
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