Go City Ltd

About us Go City is transforming the way people see and experience the world’s greatest destinations. We give our customers total flexibility to choose the experiences, tours and activities they want to visit at incredible savings. Backed by highly successful Private Equity firm Exponent and headquartered in Soho, London with a team of over 190 the business is highly profitable with over 3 million+ customers globally. We have ambitious plans to leverage these capabilities to drive the business’ continued growth. With a heavy investment in technology and multiple other teams this year Go City are excited for like-minded, problem solving individuals to join their transformation and make their mark on our future. We listen to our customers, our partners and our team, to help improve our business every day. And that’s where you come in! For more information and a sneak at our product take a look at www.gocity.com

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Jobs at this company:

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🔥 Community Manager

Posted 14 days ago

📍 Connecticut, Florida, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Tennessee

🧭 Part-Time

💸 48000.0 - 52000.0 USD per year

🔍 Travel and ecommerce

🔧 Requirements

Bachelor’s degree in media, communications, public relations, marketing, entertainment or related field.
Experience in travel and ecommerce industries with B2C scope.
Three years of relevant online reputation management experience.
Strong understanding of the travel and tourism sectors.
Exceptional written and verbal communication skills.
Emotional intelligence and collaboration experience with diverse teams.

💡 Responsibilities

Develop the brand reputation strategy covering B2B and B2C in collaboration with the Brand Marketing team.
Track review scores across platforms, ensuring compliance and brand consistency.
Build and manage Go City's online community by engaging in forums and responding to feedback.
Create content that resonates with the community and analyze online statistics to identify trends.
Moderate posts and implement a crisis management plan for handling reputation issues.
Collaborate with cross-functional teams to gather feedback and optimize content.

Project ManagementContent creationContent managementCommunication SkillsAnalytical SkillsCustomer serviceSEOCross-functional collaborationCreativityDigital Marketing

Posted 14 days ago

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