Deliver exceptional customer service while supporting customers throughout their shopping journey
Provide product recommendations and sizing guidance
Handle order placement and status updates
Process returns and exchanges
Resolve shipping issues
Master operational procedures for accurate order processing
Collaborate across departments including Ops and Product Development
Relay customer feedback to drive business improvements
ShopifyCustomer service
About Margaux
Margaux redefines women's footwear, crafting versatile, comfortable, and stylish shoes. You'll join a mission to provide the perfect fit for every woman. They offer an extended size range and multiple widths. Their thoughtfully designed shoes meet the demands of modern life. They blend comfort with uncompromising style. This New York-based brand designs every pair. Skilled artisans in Spain then handcraft them. They use premium Italian leather and suede. Margaux serves women seeking exceptional footwear. Their approach has secured over $5 million in funding.
How We Work
Margaux fosters a supportive and collaborative environment. You will join a mission-driven team. Decision-making often happens in open channels. They champion women-led organizations. Initiatives like editorial series and book clubs build community. They also host an annual shoe drive. This helps women reentering the workforce. You can expect a remote-friendly setup. Less than half of the team works in the office. Many roles, like the Regional Manager, are fully remote.
Why Join Us
Shape the future of a growing premium footwear brand.
Work in a supportive, collaborative, and remote-friendly environment.
Contribute to a mission empowering women with perfectly fitting shoes.
Benefit from unlimited PTO, health insurance, and product discounts.