- Become a Trademark and Copyright filing expert through constant training
- Be responsible for accurate and timely production of legal documents for the customer and/or government agencies
- Manage and coordinate third-party filings and process serving deadlines
- Provide quality service by maintaining and following procedures, staying up-to-date with government requirements, resolving processing complications, and recording time measurements
- Work closely with Swyft Legal Attorneys, Customer Service and Operations, communicating effectively throughout the organization
- Consistently communicate status updates with customers
- Support operations by cross-training on related jobs
- Contribute to team effort by accomplishing related results as needed