- Manage calendars, including scheduling meetings, appointments, and travel itineraries
- Ensure alignment with priorities and adjust schedules as commitments evolve
- Oversee deadlines and ensure timely follow-through
- Manage email inboxes, including organizing, drafting responses, and prioritizing correspondence
- Screen calls and inquiries, handling them when appropriate
- Prepare and review correspondence, ensuring professionalism and accuracy
- Keep the Leadership Team apprised of daily priorities, project progress, and potential delays
- Provide summarized reports and updates on operational activities
- Communicate within project management tools to track and manage priorities and timelines
- Prepare members of the Leadership Team for meetings by providing relevant materials and background information
- Take detailed notes during meetings, summarizing recaps, tracking action items, and ensuring completion
- Facilitate internal meetings by scheduling, creating agendas, and ensuring follow-ups
- Maintain the highest level of confidentiality for sensitive matters
- Anticipate and resolve potential issues proactively
- Oversee and manage internal projects and timelines in collaboration with the project manager and team members
- Act as a liaison between business development, creative, and operations teams to ensure project success
- Assist with the creation of proposals, presentations, and internal documents
- Support the various projects under the Leadership Teams’ purview, including managing deadlines and deliverables
- Assist with company initiatives like event planning and speaker decks
- Coordinate team travel logistics and manage expense reports
- Ensure travel itineraries align with priorities and operational needs
- Send gifts and proactively look for ways to foster the expression of our core value of Gratitude
- Manage partner relationships and professional networks (e.g., LinkedIn, Giving Institute, etc.)
- Identify and implement improvements across tools, processes, communications, and deliverables
- Identify opportunities to take tasks off the Leadership Team’s plates and owning them independently
- Help streamline operational tasks to enable the Leadership Team to focus on strategic priorities
- Stay ahead of needs to ensure seamless day-to-day operations