- Design, implement, and manage complex HubSpot multi-brand and multi-company account architectures.
- Configure and optimize CRM structures, including pipelines, lifecycle stages, custom properties, and data governance frameworks.
- Develop and maintain workflow automations to improve operational efficiency and customer lifecycle management.
- Create dashboards, reports, and analytics frameworks to support business performance tracking and decision-making.
- Integrate third-party platforms with HubSpot through APIs and centralized integration layers.
- Implement AI-driven automation solutions and intelligent agents to enhance CRM processes and user productivity.
- Ensure data quality, consistency, and scalability across multiple business units and systems.
- Collaborate with cross-functional teams to align CRM processes with sales, marketing, operations, and customer success objectives.
- Support and optimize integrations with communication platforms such as CloudTalk and similar power dialer solutions.
- Participate in client-facing meetings, provide strategic recommendations, and communicate technical solutions effectively to stakeholders.
ReportingHubSpot