ISHIR

👥 101-250Web DevelopmentInformation TechnologySoftware💼 Private Company
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ISHIR is a leading digital innovation and enterprise AI services provider, partnering with startups and enterprises to accelerate their digital transformation. We offer a comprehensive suite of services, including custom software development, mobile app development, cloud computing solutions, and SharePoint consulting, leveraging cutting-edge AI and a global team of experts. Our unique value proposition lies in our ability to not only consult but also act as partners, driving scalable innovation and go-to-market strategies that deliver tangible results. We prioritize long-term relationships and focus on solving complex business challenges using agile methodologies and design thinking. ISHIR's engineering culture emphasizes collaboration, open communication, and continuous learning. Our tech stack includes technologies like SPF, Microsoft Exchange Online, Office 365 Mail, Microsoft Azure DNS, and GoDaddy DNS, reflecting our commitment to utilizing industry-leading tools. We embrace a remote-first work environment, with global hubs in Dallas, New Delhi, Medellin, and Tallinn, fostering a diverse and inclusive team. This distributed structure allows us to offer 16+ hours of timezone coverage and consistently deliver excellent solutions for our clients. Founded in 1999, ISHIR boasts 24+ years of experience and over 150 successful product launches, demonstrating a proven track record of success. We are a privately held company with a significant market presence in the Dallas/Fort Worth Metroplex and beyond. Our commitment to employee well-being is reflected in our average employee tenure of 5+ years (via our subsidiary, BorderlessMind). We are continually seeking talented individuals who are passionate about technology, thrive in challenging environments, and are eager to contribute to our continued growth. We are proud of our global reach and diverse workforce, reflecting our commitment to 'Delivering Excellence' in everything we do. Our strong growth and substantial history make ISHIR an exciting and rewarding place to build your career.

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📍 Latin America

🧭 Full-Time

🔍 IT software services

  • Proven experience in client success or account management in the IT services industry.
  • Strong understanding of Custom Software Development on different platforms.
  • Exceptional communication, negotiation, and interpersonal skills.
  • Results-oriented with a track record of meeting or exceeding targets.
  • Ability to work collaboratively with cross-functional teams.
  • Excellent problem-solving and critical-thinking abilities.
  • Ability to work with C Level executives and enterprise level accounts.
  • Build and maintain strong relationships with clients.
  • Ensure smooth onboarding and offboarding processes.
  • Develop and execute strategic account plans.
  • Identify upsell and cross-sell opportunities.
  • Monitor client accounts and track key performance indicators.
  • Conduct regular review meetings with clients and internal teams.

Software DevelopmentCommunication SkillsAccount ManagementNegotiation skillsClient relationship managementCross-functional collaborationCustomer Success

Posted 12 days ago
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