OpenEye

๐Ÿ‘ฅ 101-250ComputerManufacturingSoftware๐Ÿ’ผ Private Company
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OpenEye: Revolutionizing Video Security with Cloud-Based Solutions OpenEye designs and manufactures cutting-edge cloud video platforms, providing comprehensive solutions for video security, business intelligence, and loss prevention. We've been a leader in the industry for over two decades, serving a diverse global clientele including schools, hospitals, banks, and retail stores. Our commitment to user-friendly systems and exceptional customer service has earned us recognition as a 2023 Best Place to Work in the Inland Northwest. Our tech stack leverages a robust foundation of technologies including Cloudflare CDN and Hosting, DNSSEC for enhanced security, and Font Awesome for intuitive interfaces. We prioritize scalable and reliable systems, incorporating technologies like IPv6 and ensuring SSL security by default. While we employ a modern tech stack, our engineering practices focus on building reliable and easy-to-use systems for a broad range of users. Our dedication to heroic customer service extends to our internal culture, fostering a collaborative and supportive environment. OpenEye values innovation, teamwork, and a commitment to excellence. We're a subsidiary of Alarm.com, a leading provider of smart home and business security solutions, giving us access to vast resources and market reach. We offer a casual work environment and a generous benefits package, including company-matched 401k, stock options, and comprehensive health insurance. We're actively growing and seeking talented individuals to join our team and contribute to the future of video security. We are a mid-sized company (101-250 employees) with a history of success and a bright future ahead, driven by our dedication to customer satisfaction and technological innovation. We encourage creative problem-solving and empower our employees to do 'whatever it takes' to provide the heroic service our customers deserve.

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๐Ÿ“ California

๐Ÿงญ Full-Time

๐Ÿ’ธ 85000.0 - 110000.0 USD per year

๐Ÿ” Software Development

  • Bachelorโ€™s degree or equivalent industry experience
  • 5 years of engineering/Technical Support experience
  • 3 years Business to Business support experience
  • Ability to travel 50-75%
  • Proficient with Microsoft Office products
  • Background knowledge in information technology and networking
  • Prepare and deliver sales presentations
  • Assess project equipment needs
  • Develop training courses for customers
  • Communicate customer feedback to product management
  • Prepare cost estimates and site configurations
  • Analyze cost-benefit ratios
  • Create and maintain pre-sales engineering documentation
  • Support project installations remotely or on site

NetworkingTechnical support

Posted 9 days ago
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