- Advise customers, prospects, and internal teams on product best practices that account for customer situations and goals.
- Provide technical enablement and help customers understand new features and products and how to apply them.
- Work across Sales, Customer Success, Professional Services, and Product teams to provide technical know-how, tooling, and frameworks.
- Translate internal, customer, and prospect requests into actionable information with clear business outcomes for Product and Engineering.
- Work with the training team to develop and formalize technical training curricula.
- Deliver onsite training and evangelism when needed.
Software DevelopmentDevOps