- Provide day-to-day administrative and operational support to the Director of Retail, Regional Managers, and store teams.
- Coordinate store requests, track outstanding issues, and follow up with internal departments and external vendors.
- Support new store openings, relocations, remodels, and closures by coordinating supplies, fixtures, equipment, and timelines remotely.
- Maintain retail operational documents, procedures, store communications, calendars, and the Store Operations Manual.
- Coordinate facilities and maintenance requests, schedule vendor services, and track completion.
- Prepare and maintain operational reports, spreadsheets, trackers, and administrative records.
- Assist with purchase orders, invoices, expense tracking, and vendor documentation.
- Coordinate with Inventory Planning, Warehousing, Finance, IT, and other departments to support store operations and resolve routine issues.
- Communicate operational updates, reminders, and procedural changes to retail store teams.
- Provide administrative support for special projects and other retail initiatives as assigned.