Jabra Hearing

👥 101-250💰 $15,000,000 Series B over 4 years agoMedical Health Care Health Diagnostics Software💼 Private Company

Jabra Hearing revolutionizes hearing care by offering convenient, personalized solutions through telemedicine, significantly reducing costs. We're a leading direct-to-consumer company, backed by GN, a global leader in intelligent audio solutions, and leveraging Jabra's audio engineering expertise. Our mission is to democratize hearing healthcare. We achieve this through a data-driven approach, focusing on positive customer outcomes and fostering a collaborative, compassionate culture. Our tech stack includes a robust blend of technologies, including Amazon Web Services, Cloudflare CDN, nginx, and Apache, reflecting our commitment to scalable, reliable infrastructure. We utilize Google Font API and SPF for optimal website performance and security, ensuring a seamless experience for our customers and partners. We prioritize security measures such as DNSSEC and DMARC to protect customer data. Our engineering teams actively employ modern best practices and are constantly innovating to improve our hearing aid technology. Jabra Hearing values a diverse and inclusive workplace. We are a team of passionate individuals from various backgrounds, united by our commitment to improving lives through accessible hearing care. Our fast-paced environment encourages creativity and collaboration, providing opportunities for professional growth and development. With a Series B funding round completed in 2020, we are experiencing significant growth and continue to expand our reach within the hearing healthcare industry. We offer a hybrid work environment and comprehensive benefits package that includes competitive salaries, performance-based bonuses, robust health insurance, and generous paid time off. We're committed to employee well-being and support a positive work-life balance.

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Jobs at this company:

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🔥 Inbound Sales Associate

Posted 2 days ago

💸 At least 43680.0 USD per year

🔍 Hearing Care

🔧 Requirements

1+ years of previous experience working in a high-volume call center environment or performing remote (phone/video) inside/outside sales
Comfort working independently in a high-demand, high-touch sales environment
Strong written and verbal communication skills; ability to read, write, speak, and comprehend English effectively to assist customers via phone, cases, real-time chats, and emails
Experience with lead qualification and objection handling
Familiarity with Salesforce, or a similar CRM, and understanding of basic sales performance metrics

💡 Responsibilities

Complete inbound work in an omnichannel sales/support environment, with a focus on phone calls but also including live chats, customer tasks, emails, and other channels
Actively contribute to the achievement of monthly sales targets by achieving and exceeding individual Sales and KPI targets
Set the groundwork for building long-term customer relationships
Engage and qualify prospects who have connected with the website
Address customer questions about our product offerings
Navigate our tools including Slack and Salesforce
Gain expert knowledge of our products and sales tools contributing to their ongoing development

Posted 2 days ago

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🔥 Senior Consumer Data Analyst

Posted about 2 months ago

💸 115000.0 - 140000.0 USD per year

🔍 Hearing Care

🔧 Requirements

5+ years of data analysis experience
1+ years of marketing or customer analytics experience
Experience building presentations and telling a story to stakeholders using data
Experience writing SQL queries to answer product or business questions
Experience building reports and dashboards using BI tools like Looker, Tableau, or Salesforce (Sigma experience is a plus)
Proven ability to analyze and evaluate proposed solutions by considering technical feasibility, business impact, and cost-benefit tradeoffs to recommend the optimal approach.
Strong communication skills; demonstrated success collaborating with diverse stakeholders across all levels and departments (e.g., product, engineering, marketing, sales) to understand their unique needs, priorities, and challenges.
The ability to take ownership of ambiguous problems and drive them to completion; you have a strong work ethic and high sense of urgency.
Creative problem solver who is highly organized.
You are curious and passionate about data and love learning to improve your skills.

💡 Responsibilities

Communicate Insights Effectively: Present your findings and recommendations to marketing leadership and stakeholders through compelling presentations and data visualizations, effectively translating data into actionable narratives.
Collaborate with Marketing and Growth Team: Partner closely with marketing and growth team members to set KPIs, define measurement strategies, and analyze campaign outcomes, ensuring alignment between marketing and growth activities and company goals.
Contextual Focus on Customer Analytics: Utilize various analytical tools and datasets to identify KPIs, trends, and insights specifically related to marketing and customer performance (i.e. campaign effectiveness, customer acquisition cost, website traffic analysis, etc.).
Develop and Iterate Visualizations: Build and manage recurring marketing KPI reports and dashboards, providing a clear and comprehensive view of marketing performance.
Provide Data-Driven Recommendations: Use data to answer critical marketing questions, conduct in-depth analysis, and offer actionable insights and recommendations to the marketing team to improve campaign performance and overall marketing effectiveness.

Posted about 2 months ago

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