Travel across Leipzig to meet customers at their location.
Perform on-site diagnostics and repairs.
Use Cowboy’s diagnostics tools to identify issues.
Deliver a seamless, friendly, and efficient repair experience.
Represent Cowboy as the face of the brand in the city.
Follow up if needed to ensure the rider is back on the road.
Customer service
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About Cowboy
Cowboy pioneers urban mobility, crafting elegant electric bikes that blend design with smart technology. Founded in 2017, this Belgian company designs connected e-bikes for city riders across Europe and the US. You will join a team that has won multiple Red-Dot awards, aiming to make urban commutes enjoyable, sustainable, and efficient. Cowboy raised approximately $143 million in funding, with their latest round in September 2024. The company reported an annual revenue of €34.7M as of December 2023, growing its team to 244 employees.
How We Work
You will join an open, respectful, and fun company culture that values your unique skills. Cowboy champions diversity and inclusivity, believing it strengthens the team. Remote work is embraced, especially for mobile service and sales roles, offering flexible schedules and autonomy. You will collaborate with dynamic, energetic, and enthusiastic individuals who love what they do every day. The team shares a strong interest and enthusiasm for cycling and e-mobility.
Why Join Us
Transform urban mobility with beautifully designed, smart electric bikes.
Contribute to a fast-growing startup, impacting company growth and evolution.
Work in an inclusive, respectful culture that values passion and innovation.
Enjoy significant autonomy and flexible schedules in many roles.
Receive tangible benefits like your own Cowboy bike and daily meal allowance for certain positions.
Benefits & Perks
Highly competitive package with clear salary structure and sales commission for relevant roles.
30 days annual leave for certain positions.
Your own Cowboy bike and family discount while employed in specific roles.
Daily meal allowance for relevant positions.
Flexible schedule for mobile service and sales representatives.
Minimum €40.00 per repair for Mobile Service Representatives.
€24 / GBP 22 per Test Ride plus 4% commission per sale for Mobile Sales Representatives.