- Support day-to-day operations of enterprise application platforms
- Automate processes and ensure reliable delivery of business services
- Configure, maintain, and support application and middleware environments
- Troubleshoot and resolve complex issues and perform root cause analysis
- Collaborate with stakeholders on system implementations and production rollouts
- Document system configurations, processes, and operational procedures
- Evaluate and recommend tools for performance and cost efficiency
- Coordinate maintenance windows including after-hours activities