- Independently source and schedule resources for Professional Services projects based on project timelines and required skill sets.
- Strategically manage the master calendar to maximize utilization, revenue, and customer satisfaction.
- Respond to scheduling change requests from Project Managers and rebalance the calendar.
- Interpret Statements of Work (SOWs) and pre-sales documentation to determine resource requirements.
- Serve as the administrator for the central scheduling tool.
- Identify outsourcing opportunities and work with Partner Enablement to source and schedule subcontractors.
- Author Work Orders for sub-contractor resources.
- Conduct weekly demand and capacity planning exercises to advise leadership.
- Provide regular utilization and delivery forecasts to business leaders.
- Update and maintain the engineering skills base.