highmark

Highmark Health is a leading national blended health organization based in Pittsburgh, PA, comprising one of America's largest Blue Cross Blue Shield insurers and a regional hospital network, with 35,000 employees serving millions of customers through various health-related services including insurance, care delivery, and population health management.

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πŸ“ United States of America

πŸ” Healthcare

  • High School diploma or GED is required.
  • Preferred qualification includes a Bachelor's degree in Business Administration/Management or Nursing.
  • 1 - 3 years of experience in Customer Service or Healthcare retail sales is required.
  • Preferred experience includes 1 year in an AHN department and familiarity with scheduling in the medical record, EPIC.
  • No licenses or certifications are required.

  • Perform outbound telephonic call campaigns, focusing on scheduling appointments for patients not engaged in their healthcare.
  • Assist individuals and families in establishing care with a Primary Care Provider.
  • Ensure patients remain aligned with AHN by scheduling Specialty Provider or Imaging appointments.
  • Manage inbound requests via calls, email, and fax for care coordination support.
  • Help individuals access care, close care gaps, and schedule further appointments.
  • Deliver timely outreach campaign success and report trends for future improvement.
  • Identify appointment escalation needs by partnering with various departments.
  • Participate in community and client events.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-22
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πŸ“ United States of America

🧭 Full-Time

πŸ’Έ 57700 - 106700 USD per year

πŸ” Health Insurance

  • High School Diploma/GED required; Bachelor's Degree in Nursing preferred.
  • 7 years of clinical, case management, or health insurance experience required.
  • Advanced training in cognitive behavioral therapy, motivational interviewing, or dialectical behavior therapy preferred.
  • RN license in PA, WV, DE, or NY required; other state licenses must be obtained within 6 months.

  • Maintain oversight over specified panel of members by ongoing assessment of health management needs and identifying clinical interventions.
  • Create care plans addressing members' needs with long and short term goals, and plan of regular contacts for re-assessment.
  • Ensure achievement of patient goal metrics and maintain compliance with documentation and regulatory standards.
  • Support members in overcoming barriers and coordinating care through outreach and resource identification.

NegotiationPresentation skillsTime ManagementCompliance

Posted 2024-11-20
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πŸ“ United States of America

πŸ’Έ 92300 - 170800 USD per year

πŸ” Health Care Insurance

  • Minimum of a High School Diploma; Bachelor's degree preferred.
  • At least 5 years of project management experience required.
  • Leadership experience preferred.
  • Knowledge of the Health Care Insurance industry is desired.
  • Experience in managing large, complex projects.
  • Familiarity with standard software development lifecycle.
  • Proficient in using Portfolio and Project Management Tools.

  • Provide thought-leadership and project management expertise for strategic initiatives.
  • Oversee the day-to-day operations and staff performance.
  • Ensure projects are delivered on schedule, within scope, and within budget.
  • Perform budget management, project reporting, and risk mitigation.
  • Manage a portfolio of initiatives, resolving issues and assessing resource demands.
  • Maintain positive relationships with stakeholders and deliver project status presentations.
  • Ensure compliance with project management methodologies and promote training.

LeadershipProject ManagementCommunication SkillsNegotiationPresentation skillsWritten communicationComplianceCoaching

Posted 2024-11-19
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πŸ“ United States of America

πŸ’Έ 57700 - 106700 USD per year

πŸ” Behavioral Health

  • High School Diploma/GED with RN license or Master's Degree if licensed Behavioral Health Professional.
  • Preferred: RN with BSN or MSN.
  • 3 years of post-licensure experience in behavioral health clinical, case management or condition management.
  • Preferred: training in cognitive behavioral therapy (CBT), experience with diverse populations, proficiency in a second language.
  • Required licenses: RN, LSW, LCSW, LMSW, LPC, LMHC, LMFT, or PhD.

  • Function as a primary contact for members with behavioral health needs.
  • Conduct clinical and psycho-social assessments through telephonic interactions.
  • Develop case-specific care plans and maintain regular contact with members.
  • Communicate with treating providers in complex situations.
  • Identify and assist members in accessing resources for their health goals.
  • Incorporate lifestyle improvement opportunities into member interactions.
  • Document activities in compliance with business and regulatory standards.
  • Collaborate with management teams to provide co-management activities.
  • Participate in training related to behavioral health.

Communication SkillsAnalytical SkillsCollaborationOrganizational skills

Posted 2024-11-10
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πŸ“ United States of America

πŸ’Έ 50200 - 90300 USD per year

πŸ” Health and wellness

  • Master's Degree in Nutrition, Health Education, Health Promotion, Exercise Science, Public Health, Social Work/Psychology, or a related field.
  • 3 years of experience as a Registered Dietitian, Exercise Physiologist, or Wellness/Lifestyle Coach in a wellness-focused environment.

  • Primary ownership and oversight over a specified panel of members.
  • Assess health management needs and utilize data/analytics for interventions.
  • Conduct outreach, develop personalized care plans, encourage behavior changes, and help coordinate care.
  • Engage with members to achieve improved health outcomes and monitor quality outcomes.
Posted 2024-11-09
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πŸ“ United States of America

🧭 Full-Time

πŸ’Έ 78900 - 146000 USD per year

πŸ” Healthcare

  • Bachelor's Degree in Computer Science, Computer Engineering or a closely related field.
  • 5 years proficiency in the design and analysis of algorithms and data structures.
  • 5 years experience in modern programming languages (Java, Python, JavaScript, etc.).
  • 5 years understanding of web services technologies such as REST, HTTPS, and JSON.
  • 5 years experience with general-purpose programming languages.
  • 5 years in defining system architectures and optimizing technical capabilities.
  • Preferred: 3 years in enterprise-scale ML solutions and deploying ML APIs.
  • Ability to collaborate effectively across teams and communicate technical concepts.

  • Understanding and translating business and functional needs into machine learning problem statements.
  • Translating complex machine learning problem statements into specific deliverables and requirements.
  • Designing and developing scalable solutions that leverage machine learning and deep learning models.
  • Translating machine learning algorithms into production-level code.
  • Collaborating with development teams to test and deploy machine learning models.
  • Monitoring the performance of deployed models and retraining as necessary.
  • Ensuring adherence to performance standards and data security requirements.

PythonSoftware DevelopmentAgileBusiness AnalysisDesign PatternsDjangoFlaskCSSJavaJavascriptMachine LearningSCRUMJavaScriptJiraProduct DevelopmentAlgorithmsAmazon Web ServicesData StructuresFastAPIGoHTML5AngularNosqlReact

Posted 2024-11-05
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πŸ“ United States of America

πŸ’Έ 57700 - 106700 USD per year

πŸ” Healthcare

  • Minimum of a Bachelor's degree in nursing or Master’s degree in Social Work with 3 years of experience in Acute or Managed Care.
  • Bachelor’s degree in Social Work with five years of experience in Acute or Managed Care.
  • Preferred experience with high-risk pregnant women or chronic conditions.
  • 3-5 years working with Medicaid or Medicare populations.
  • Case Management Certification and bilingual skills in English/Spanish are a plus.

  • Assure access to quality healthcare for members with complex needs.
  • Assist in holistic assessment, planning, and coordination of care.
  • Advocate for appropriate care plans and follow regulatory guidelines.
  • Educate members on their health conditions to improve care plan adherence.
  • Collaborate with various healthcare professionals to coordinate member care.
  • Develop individualized care plans and continuously monitor member progress.

Communication SkillsAnalytical SkillsCollaboration

Posted 2024-10-21
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