Proton

👥 251-500InternetMessagingEmailSecurityPrivacyCloud SecurityInformation TechnologyCloud StorageSoftware💼 Private Company
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Proton is a Swiss-based technology company specializing in secure and private communication and data services. Our flagship product, ProtonMail, is the world's largest encrypted email service, utilizing open-source, audited encryption and zero-access encryption to safeguard user communications. We've expanded our suite of services to include ProtonVPN, ProtonCalendar, ProtonDrive, and ProtonPass, providing a comprehensive ecosystem for individuals and organizations seeking enhanced privacy and security online. Proton serves over 100 million users globally, contributing significantly to the advancement of online privacy rights and digital freedom. Our engineering team employs a variety of technologies, including robust encryption protocols, and we prioritize a collaborative and fast-paced environment. We emphasize open-source development and continuous improvement, fostering a culture of innovation and expertise. We are committed to building a better internet, one where privacy is the default, and we're continuously developing and improving our products based on user feedback and technological advancements. Proton's success has been built on a foundation of talented individuals, a user-first approach, and strong community engagement. We maintain a global presence with offices in several locations, including Geneva, Zurich, Prague, Barcelona, Paris, London, Vilnius, Skopje and Taipei, yet offer flexible working arrangements including remote options. Our sustainable growth is built without reliance on VC funding, demonstrating the strength and efficiency of our operations and the value we deliver to our users. We champion a diverse and inclusive workplace, welcoming individuals from all backgrounds. Our goal is to empower individuals and organizations to take control of their data, circumventing censorship and the invasive practices of Big Tech. We believe privacy is a fundamental human right, and our work reflects this commitment.

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📍 United States, Canada

🧭 Full-Time

🔍 Cybersecurity

  • Excellent English communication skills
  • Strong logical reasoning and analytical skills
  • Ability to operate in a fast environment
  • Proactive problem-solving approach
  • Interact with customers to address inquiries on account security and mail delivery
  • Resolve customer inquiries and maintain high support levels
  • Troubleshoot issues closely with various departments
  • Monitor system performance and take appropriate actions
  • Combat spam and abuse by creating action rules
  • Provide insights to improve systems and processes

Data AnalysisTroubleshootingTechnical supportCustomer support

Posted 28 days ago
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📍 United States, Canada

🧭 Full-Time

🔍 Software Development

  • 5+ years experience with highly available databases systems
  • Strong knowledge of MySQL and ProxySQL
  • Experience with Ansible and Linux
  • Solid background in performance tuning and problem diagnosis
  • Experience with software management configuration tools
  • Basic networking and OS knowledge relevant for databases
  • Familiarity with distributed database systems (e.g., CockroachDB, YugabyteDB)
  • Support and manage a fleet of MySQL databases accessed through ProxySQL
  • Boost existing automation to reduce operational workload
  • Design, implement, and execute new operational procedures
  • Use programming/scripting skills to manage database platforms
  • Develop long-term database technology strategies
  • Provide feedback on architecture and design during reviews
  • Identify and resolve performance issues
  • Optimize database infrastructure layers
  • Troubleshoot complex technical problems
  • Keep the database platform up-to-date

MySQLGrafanaPrometheusLinuxAnsible

Posted 29 days ago
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