- Answering inbound customer calls, chat help, outbound customer follow up
- Entering orders, answering emails, data entry, filing duties
- Providing exceptional customer care in an expedient manner
- Answering incoming calls, text, emails and chats across multiple platforms
- Assessing the unique needs of customers using consultative methods and recognizing potential sales opportunities
- Be willing to help team members complete various tasks
- Maintaining strict confidentiality of customer information
- Fully utilize the systems, tools, training, and resources provided
- Assist other departments with varies tasks as needed
Communication SkillsCustomer serviceRelationship building+2 more