Support pilots at strategic accounts and act as delivery lead post-conversion.
Manage end-to-end onboarding from project kick-off through successful go-live.
Design and deliver training programs for diverse user groups, both in-person and remotely.
Help clients integrate the platform into live projects and day-to-day matter work.
Act as the primary North American contact for requests from the UK Client Success team.
Create and maintain enablement assets such as guides, FAQs, and training collateral.
Monitor adoption signals and run proactive check-ins during the first 30-90 days.
Maintain accurate records within CRM and Client Success platforms.
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Overview
StructureFlow is an IT company that provides a visual platform for corporate structuring solutions. The platform helps legal, finance, and corporate teams model and communicate complex projects and transactions. StructureFlow's software allows users to map, model, and move across networks of relational data. It ingests information from documents, spreadsheets, and diagrams to create a connected model. The software also uses AI to automatically generate diagrams from natural language and existing datasets, and can import data from sources like Excel, PowerPoint, Word, and PDFs. The company serves legal, alternative finance, accounting, tax teams, corporates, and consultancies, including over 50 major legal and professional services firms.
Culture
Flexible working, combining remote work and business travel.
Committed to creating an inclusive environment for all employees.
Technology Story
StructureFlow uses AI models from multiple providers including OpenAI, Anthropic, and Google. The platform utilizes Ruby on Rails and DigiCert SSL. The company uses Cloudflare CDN, Cloudflare, and Cloudflare Network Error Logging.
Why Work Here
25 days of paid time off (PTO) is standard for the global team.