Deskpro

Deskpro builds award-winning help desk software that empowers organizations of all sizes to deliver exceptional customer support. We're a global company with headquarters in Austin, Texas and London, England, serving leading organizations worldwide and helping them foster stronger customer relationships. Our platform consolidates various support channels – email, chat, web forms, and more – into a single, powerful solution. Our engineering teams leverage a modern tech stack, including React, TypeScript, AWS, Docker, Kubernetes (for some customer solutions), and MySQL. We champion a collaborative and autonomous engineering culture, emphasizing continuous improvement in our CI/CD workflows and a 'get stuff done' mentality. We encourage innovation and learning – expect to work on diverse projects, use a range of technologies, and continuously develop your skillset. We believe in transparency and clear communication, fostering a team environment where everyone's voice is heard. Deskpro values a healthy work-life balance and provides a competitive benefits package including healthcare, equity options, and flexible working arrangements. Recent Series A funding has fueled our growth, demonstrating investor confidence in our mission to improve customer support and drive long-term commercial growth for our clients. We're a fast-growing company, so expect plenty of opportunities for career advancement within a positive and dynamic environment. Our open source projects and commitment to both cloud and on-premise deployment present unique and challenging projects for all our team members. Join us and be part of something impactful!