- Prepare and issue accurate customer invoices on time.
- Verify billing against proof of delivery, rate confirmations, and customer-specific requirements.
- Apply incoming payments to open invoices and resolve unapplied cash.
- Monitor aging reports, follow up on past-due accounts, and escalate delinquent accounts according to company policy.
- Resolve billing disputes and short-pays with operations and sales.
- Enter vendor and carrier invoices and match them to loads.
- Prepare payment runs, process payments, reconcile vendor statements, and resolve discrepancies.
- Maintain organized electronic records and respond to customer and vendor inquiries.
- Identify process improvements, billing errors, and recurring issues.
Microsoft Excel