- Lead the administration of load flexibility program enrollment processes, oversee project invoicing, and coordinate reporting.
- Manage program tracking systems and metrics to ensure compliance and timely goal achievement.
- Develop and refine operational processes while analyzing stakeholder and customer feedback to enhance efficiency.
- Coordinate program activities across internal teams and external partners to facilitate implementation.
- Prepare and present program updates, budget summaries, and design recommendations to leadership.
- Oversee the development of reports, dashboards, and analyses to provide operational insights.
- Collaborate with marketing teams to support customer recruitment and participation initiatives.