- Serve as the primary point of contact for donor inquiries via phone and email.
- Manage the production and distribution of donor acknowledgments, tribute notifications, and pledge reminders.
- Accurately process incoming donations across multiple channels (checks, wires, stock, online, donor-advised funds).
- Partner with the Finance team to reconcile donations and ensure accurate coding and reporting.
- Manage donor records in Salesforce, including gift entry and profile updates.
- Run regular reports to track campaign and donor activity and perform data audits.
- Provide backend logistics and data support for Advancement events and webinars.