- Proactively interact with key internal and external stakeholders to understand business challenges and solve complex tasks across multiple services.
- Analyze and collect business requirements, transforming them into technical requirements.
- Coordinate with solution consultants, UX/UI designers, product owners, technical authors, and project managers to define scope, plan, and execute projects.
- Prepare and maintain technical requirements throughout the software development life cycle (SDLC).
- Prepare and present solutions and implementation proposals to stakeholders.
- Collaborate with development teams.
- Participate in user acceptance testing (UAT).
- Initiate and coordinate interactions with colleagues to improve quality and implement best practices.
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