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🔥 Project Manager
Posted 14 minutes ago

📍 United States

🧭 Full-Time

💸 86500.0 - 129500.0 USD per year

🔍 Software Development

🏢 Company: Classy👥 251-500💰 Series D over 3 years agoCrowdfundingNon ProfitEventsSoftware

  • 5-7 years of Project Management experience
  • Experience managing large-scale projects
  • Proven, hands-on experience successfully implementing SaaS and/or enterprise software applications
  • Demonstrated ability to prioritize and manage workflow to meet deadlines
  • Strong people skills to lead collaboration across functions and organizations
  • Experience identifying and implementing process improvements
  • Superior analytical, problem-solving and critical thinking abilities
  • Excellent organization and planning skills
  • Serve as an Senior Project Manager for the post-sales customer journey for complex, Enterprise Customers
  • Support evaluation of opportunities, review requirements, develop Statement of Works, support solution design, create schedule and cost estimates
  • Gather information from customers to evaluate their needs and create bespoke implementation solutions
  • Responsible for completion of deliverables, execution of the implementation and overall project success.
  • Develop unique project artifacts as required for complex customer projects
  • Creatively solution to solve unique customer problems to meet use case requirements
  • Identify, monitor and communicate project risks and scope changes that may arise during the implementation.
  • Ensure the services delivered conform to what has been contractually agreed between client and Classy.
  • Build strong relationships with all internal and external project stakeholders.
  • Manage resource planning and utilization.
  • Own and drive process improvements, internal projects, implementation success, and software documentation.
  • Mentor junior members of the team and own training responsibility for new team members and upleveling junior staff

Project ManagementAgileSalesforceSCRUMProject CoordinationCross-functional Team LeadershipResource PlanningAccount ManagementClient relationship managementRisk ManagementStakeholder managementProcess improvementCustomer SuccessSaaS

Posted 14 minutes ago
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🔥 AWS Solution Architect
Posted about 2 hours ago

📍 United States, British Columbia, Ontario, India, Colombia

🔍 Software Development

  • Customer-facing contact center experience
  • Experience building integrations across WFM, CRM, and contact center solutions
  • Experience with communications protocols and APIs such as WebRTC and SIP
  • Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js)
  • Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers
  • API integration experience
  • Strong troubleshooting and debugging skills
  • Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing
  • Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy
  • Contact Center architecture knowledge
  • Experience in technology/software sales, pre-sales, or consulting
  • Advanced knowledge of AWS services and cloud architecture
  • Salesforce knowledge and familiarity with Salesforce Service Cloud
  • Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)
  • Experience with WorkForce Management solutions
  • Experience working with outbound dialers and campaign management
  • Knowledge of software development methodologies such as Agile and Scrum
  • AWS Cloud Practitioner Certification
  • AWS Developer Associate Certification or Professional
  • AWS Solution Architect Certification or Professional
  • Salesforce Certified Administrator
  • Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash customers
  • Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity
  • Facilitate business process reviews to identify customer requirements and processes
  • Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
  • Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI
  • Translate customer requirements into contact center design, leveraging best practices, and other AWS Services
  • Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards
  • Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities
  • Drive best practice contact center design into each and every aspect of solution delivery
  • Effectively manage all aspects of project and customer communications
  • Deliver customer end user training and documentation
  • Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management
  • Lead vision and strategy discussions with contact center and customer service leadership and management

AWSNode.jsPythonAgileCloud ComputingJavaJenkinsSalesforceSCRUMC#Amazon Web Services.NETWebRTCCI/CDCustomer serviceScripting

Posted about 2 hours ago
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📍 United States

🧭 Full-Time

🔍 Software Development

  • 2+ years in QA and Support roles for software development companies.
  • Experience with Scrum based project workflows and tooling.
  • Experience testing both frontend and backend sides of an application
  • Experience with tools such as BurpSuite/PostMan or other API testing software.
  • Strength to calmly prioritize and work on concurrent projects, activities, and tasks under time constraints.
  • Focused, organized, and deadline-conscious individuals with a strong attention to detail to identify, record, and prioritize issues as they arise.
  • Strong desire to work in a rapidly expanding and fast-paced environment in an early-stage tech company.
  • Ability to communicate ideas in both technical and user-friendly language.
  • Excellent problem-solving skills.
  • Bachelor’s degree in Computer Science, Information Technology, or equivalent experience/certifications.
  • Work within Scrum sprint cycles alongside the broader development team, utilizing the JIRA QA Project to pick up cards for new tests, write and link cards across projects, and review KPIs for continuous improvement.
  • Provide feedback to engineers in JIRA tickets after testing the development that will guide the engineer on steps to take when editing the code for passing QA or user acceptance requirements (if/when it doesn’t pass).
  • Quickly identify functional, UX, and cosmetic bugs in Keen’s product when testing against designs and functional requirements, with the ultimate goal of preventing bugs from slipping into the production environment.
  • Reviewing automated test failures to determine if a JIRA bug ticket needs to be created & addressed before promoting the code to the next environment or if the tests need updating, is part of each workday.
  • Own deployments, determining when pipeline is ready and subsequently  deploying development to the production environment
  • Participate actively in retrospectives, among other sprint rituals, to help the team’s continuous improvement and support of each other.

AWSBackend DevelopmentSQLCypressFrontend DevelopmentJavascriptQASCRUMJiraAPI testingManual testingREST APIRegression testingCI/CDProblem SolvingAgile methodologiesAttention to detailJSONConfluence

Posted about 2 hours ago
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📍 Spain

🔍 Software Development

  • Strong expertise in computer vision and deep learning
  • Experience as a tech lead
  • Develop the fastest, most accurate detection engine that tackles critical challenges in face image security.
  • Work with state-of-the-art deep learning models and computer vision algorithms
  • Guide technical strategy and mentor engineers

DockerLeadershipPythonAgileGitImage ProcessingKerasKubernetesMachine LearningPyTorchSCRUMAlgorithmsData StructuresTensorflowCI/CDRESTful APIsMentoringLinuxData analytics

Posted about 2 hours ago
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🔥 Director, Product Management
Posted about 3 hours ago

📍 United States

💸 190000.0 - 280000.0 USD per year

🔍 Software Development

  • Minimum of 10 years working of product development, working in a highly regulated industry is a plus
  • 5+ years experience in a leadership role with a successful track record of growing revenue with tight collaboration with sales/GTM
  • Experience leading product management teams that effectively collaborate and partner with design & tech teams
  • Experience in B2B SaaS product development and optimizing product offerings to sell to different market segments; Experience in building groundswell adoption a plus
  • Experience with segmenting the user base with sales and usage data to guarantee an effective product offering to multiple market segments
  • Help drive the overall company strategy by identifying new revenue opportunities, capabilities, and products that open new markets and expand our customer base
  • Develop a deep and sustained partnership with Engineering and Finance to define our R&D investments and lead the processes for scoping, planning, and measuring the impact of the investments
  • Work with the team to develop a product roadmap that contributes to our vision, strategy, and goals
  • Help move Product (and Unqork) to an outcomes-based Product Organization
  • Work with our GTM and Marketing teams to align the product releases with a robust GTM, enablement, and marketing motion
  • Continue to build and develop a motivated and effective product management team, and data-driven PDLC process
  • Develop a deep understanding of our customer problems, through quantitative and qualitative analysis; and a means to utilize that research/insights to inform a strategic roadmap
  • Communicate the Product strategy effectively across the organization to motivate the team and inspire collaboration

AWSLeadershipAgileBusiness DevelopmentCloud ComputingData AnalysisPeople ManagementProduct ManagementSCRUMProduct OperationsCross-functional Team LeadershipProduct DevelopmentStrategyFinancial ManagementProduct AnalyticsExcellent communication skillsSales experienceStakeholder managementSaaSBudget management

Posted about 3 hours ago
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  • Experience in driving complex cross-functional initiatives in B2C or B2B products.
  • Context switching ninja.
  • Commercial Leadership.
  • Serve as an Interim Product Manager
  • Prioritize, zoom in and out.
  • Manage discovery and delivery for three parallel streams (internally and externally)
  • Effectively manage various groups consisting of strong personalities
  • Communicate a compelling narrative about the product.
  • Coach the next generation of PMs.
  • Rinse and repeat.

LeadershipProject ManagementAgileData AnalysisProduct ManagementSCRUMProduct OperationsCross-functional Team LeadershipStrategyProduct AnalyticsCommunication SkillsCollaborationProblem SolvingMentoringClient relationship managementStakeholder managementBudget managementA/B testing

Posted about 5 hours ago
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🔥 Technical Product Manager
Posted about 5 hours ago

📍 United States

🧭 Full-Time

💸 100000.0 - 133000.0 USD per year

🔍 Software Development

🏢 Company: GoLinks👥 51-100💰 $27,000,000 Series A about 3 years agoProductivity ToolsSaaSEnterprise SoftwareSoftware

  • 2+ years experience in Technical Product Management.
  • Strong communication skills.
  • Time management and prioritization.
  • Strong problem solving skills.
  • Experience with Engineering tools & processes.
  • BA/BS degree or equivalent experience
  • Define, drive, and oversee our product roadmap and sprints, from inception to development and launch.
  • Work closely with key stakeholders to define requirements, align expectations, and prioritize features, tasks, and product issues while working within tight deadlines
  • Lead the integration of AI technologies across our suite of products and identify opportunities for AI enhancements, prioritize AI features, and ensure seamless implementation using various LLMs.
  • Work closely with Engineering to ensure the product is built to spec and delivered on time.
  • Collaborate with Design to ensure a superior user experience in our products
  • Understand and represent the needs of our end users, collecting user feedback and turning them into useful product requirements
  • Conduct market analysis to identify new opportunities for growth and innovation.
  • Tracking and reporting on the product's roadmap and adjusting the backlog based on business and customer impact.

Software DevelopmentSQLAgileArtificial IntelligenceProduct ManagementSCRUMUser Experience DesignJiraProduct OperationsCross-functional Team LeadershipProduct DevelopmentProduct AnalyticsREST APICommunication SkillsProblem SolvingTime ManagementMarket ResearchStakeholder managementData analyticsSaaS

Posted about 5 hours ago
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📍 Germany, France, Italy, Serbia, Portugal, Spain

🔍 Software Development

  • Strong experience as a software engineer
  • Exposure to architectural patterns of large, high-scale web applications
  • Fluent in English
  • Manage a team of 3 to 5 Backend Engineers
  • Provide regular feedback to your team members through 1-on-1s and quarterly progress reviews
  • Foster the professional and technical growth of your teammates through mentorship, pairing, and delegation
  • Build a collaborative, inclusive, and supportive team culture and make Qonto shine
  • Conduct interviews to hire new team members
  • Work with engineering, product and design leads to define a vision and strategy for your cross-functional team
  • Drive the delivery of your cross-functional team to meet business objectives
  • Establish and use the best engineering practices to ensure high quality
  • Design, build, test, document, run, review and maintain code in Golang, Python, or Ruby
  • Maintain our high level of quality through strong testing methodologies, documentation, pairing, and learning
  • Help scale our backend code base while maintaining our strong engineering culture
  • Support a critical service used by tens of thousands of users daily

AWSBackend DevelopmentDockerLeadershipPostgreSQLPythonSoftware DevelopmentSQLAgileDesign PatternsGitKubernetesRubySCRUMSoftware ArchitectureCross-functional Team LeadershipAPI testingREST APICommunication SkillsCI/CDMentoringMicroservicesProblem-solving skillsTeam management

Posted about 17 hours ago
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🔥 Web Producer
Posted about 21 hours ago

📍 United States

🧭 Full-Time

💸 75000.0 - 85000.0 USD per year

🔍 Software Development

  • Experience working in similar web production and digital asset management role
  • Deep understanding of CMS components/functionalities/capabilitiesand working experience with digital asset libraries and asset distribution systems
  • Ability to work independently
  • Great attention to detail
  • Excellent communications skills
  • Deep understanding of CMS components/functionalities/capabilities
  • Previous knowledge and experience of Sitecore or similar enterprise-grade CMS
  • A team player with energy and enthusiasm and a high tolerance for change
  • Desire to manage multiple, varied priorities with a proactive lens and operating with a sense of urgency
  • Experience working in an Agile, specifically Scrum environment
  • General understanding of Search Engine Optimization best practices
  • Working knowledge of design principles
  • Proven track-record of accountability, both within your responsibilities and the broader company
  • Solution oriented, creative problem solver with a positive, “can-do” attitude
  • Publish content and build pages to support LastPass strategic initiatives, events, campaign promotions, product launches, and localization via a content management system
  • Manage web publishing requests coming through web intake process, refine the asks and communicate delivery timelines to stakeholders
  • Actively participate in scrum ceremonies (daily stand-ups, refinements, retros, etc.) to ensure clear communication, align on timelines, address blockers, and continuously improve web publishing processes and production quality
  • Cleanup & create repositories of visual assets in media library; manage website resource library and upload new content assets
  • Understand and apply design best practices to ensure visually appealing and user-friendly web pages
  • Ensure overall quality and consistency of content and web components across the website
  • Review/QA published content for typos, errors and component inconsistencies; troubleshoot production-level errors within CMS
  • Ensure SEO best practices are followed in web product processes and implement technical SEO strategies to improve site visibility and search engine rankings
  • Perform localization audits, troubleshoot localization issues, submit and process content translation requests
  • Support website refresh and brand updates to ensure all published content is clear, accurate, complete, and consistent with brand and web design guidelines
  • Collaborate with cross-functional team members to ensure on-time delivery of new pages and web page updates

AgileHTMLCSSJavascriptQASCRUMContent managementCommunication SkillsProblem SolvingSEOAttention to detailStakeholder managementA/B testing

Posted about 21 hours ago
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