Technical support Jobs

Find remote positions requiring Technical support skills. Browse through opportunities where you can utilize your expertise and grow your career.

Technical support

457 jobs found. to receive daily emails with new job openings that match your preferences.

457 jobs found.

Set alerts to receive daily emails with new job openings that match your preferences.

Apply

🔥 IT General Technician (US Law Firm, WFH)

Posted about 10 hours ago

📍 Philippines

💸 80000.0 - 90000.0 PHP per month

🔍 Legal Services

🏢 Company: ConnectOS👥 251-500 Compliance Consulting Human Resources Business Development Security Legal

🔧 Requirements

Minimum of 5 years of experience in IT Support, preferably in a legal or professional services environment.
Proficient in MS Office Suite and Windows/MacOS systems.
Knowledge of cybersecurity protocols and network management.
Experience with VoIP systems and remote access tools.
Familiarity with legal practice management software.

💡 Responsibilities

Maintain and troubleshoot computers, printers, and other office hardware.
Resolve technical issues promptly to minimize downtime.
Install, update, and support legal software applications.
Assist with integration of new software tools.
Monitor network security to safeguard client confidentiality.
Provide help desk support for IT-related issues.
Train team members on best practices and new technologies.
Assist in researching and purchasing hardware and software.
Implement backup systems to protect firm data.
Support the creation and enforcement of IT policies.

Cybersecurity Technical support

Posted about 10 hours ago

Apply

🔥 Specialist, IT Support

Posted about 22 hours ago

📍 Poland

🔍 Professional services

🏢 Company: GoGlobal👥 1001-5000 Compliance Employment Human Resources Recruiting

🔧 Requirements

Knowledge and experience in SharePoint, OneDrive, Microsoft Windows and all Microsoft O365 applications.
Bachelor’s degree in computer science, IT or related field.
Strong knowledge of computer systems and networks, excellent problem-solving skills.
Proficiency with relevant software applications.
Strong communication abilities to explain technical details to non-technical users.
Relevant certifications like A+ or ITIL preferred.
Experience working with Zoho platform.
Knowledge in Azure, Intune, and cloud-based backup services.
English communication skills - both spoken and written.

💡 Responsibilities

Resolve IT issues reported by team for hardware and software including Windows and Microsoft 365 applications.
Manage Level 1 & 2 support tickets.
Troubleshoot complex technical issues.
Onboard and offboard internal employees timely, including account management.
Document standard operating procedures for internal usage.
Participate in IT initiatives and security measures.

SharePoint Azure Troubleshooting Technical support

Posted about 22 hours ago

Apply

🔥 Customer Success Advisor

Posted 1 day ago

📍 Poland

🧭 Full-Time

🔍 Tech industry

🏢 Company: Booksy👥 501-1000💰 Debt Financing 4 months agoMobile Payments Marketplace SaaS Payments Mobile Apps Wellness Software

🔧 Requirements

Minimum 2 years of experience in customer service or working in a contact center, specifically handling inbound inquiries.
Preferred experience in customer service within the tech industry.
Knowledge of English and strong command of the Polish language.
Strong knowledge of Windows, iOS, Android, ChromeOS, web browsers, and MS Office/GSuite.
Excellent writing skills.
Familiarity with communication and persuasion techniques.
Strong problem-solving and analytical abilities.
Quick learning ability.
Resilience under pressure and stress.
A focus on achieving goals.
Ability to quickly adapt to new situations.
Strong teamwork skills and a passion for collaborative work.

💡 Responsibilities

Resolving customer issues during inbound contacts via phone, email, chat, and social media.
Making outbound contacts to customers to provide or obtain information needed to resolve issues.
Handling customer interactions to ensure the highest number of issues are resolved on the first contact.
Providing customers with information on how Booksy Biz and Booksy for Clients work and their functionalities.
Informing customers about subscriptions, invoices, and payments.
Proposing solutions tailored to the needs of customers within the scope of services provided by Booksy.

Android Communication Skills Analytical Skills Customer service MS Office Technical support

Posted 1 day ago

Apply

🔥 Technical Sales Specialist (Cebu) - WFH & Field Work

Posted 1 day ago

📍 Cebu City, Central Visayas, Philippines

🧭 Full-Time/Direct Employment

🔍 In Vitro Diagnostics (IVD)/Laboratory Devices

🏢 Company: Manila Recruitment👥 11-50 Staffing Agency Consulting Human Resources Recruiting Social Media

🔧 Requirements

Must be a graduate of Master or Bachelor’s Degree in Medical Technology, Medical Science, or any related course.
Ideally at least 1-2 years of professional practice in the IVD field or laboratory diagnostics.
Experience in sales is acceptable but not required if the candidate has laboratory experience.
Proficient in MS Excel.
Good communication and interpersonal skills.
Amenable to field work within the region and flexible to visit the Manila office quarterly.
Must have a valid driver’s license.

💡 Responsibilities

Achieving the assigned sales budget (monthly and annual).
Creating quality monthly and weekly itineraries aligned with business objectives.
Executing the company's value proposition to create new account opportunities.
Building and nurturing a strong direct customer base.
Maintaining excellent relationships with customers.
Providing tailored service to meet customer needs.
Conducting product demonstrations and providing technical explanations.
Delivering training sessions and updates on products.
Preparing customer interaction reports for analysis.
Collaborating with finance on monitoring accounts receivable.
Performing ad hoc tasks related to technical services.

Microsoft Excel Customer service Training Troubleshooting Relationship management Sales experience Technical support Customer Success

Posted 1 day ago

Apply

🔥 Customer Service (Billing & Technical) Representative (Fully Remote)

Posted 1 day ago

📍 South Africa

🔍 Internet Service Provider

🏢 Company: Mweb

🔧 Requirements

Grade 12/Matric.
Computer literate in MS Excel, MS Word, and MS Outlook.
Strong understanding of ISP Networks.
1+ year customer services experience within an ISP Call Centre.
1+ year technical and desktop customer service experience.
Administration experience is highly recommended.

💡 Responsibilities

Responsible for customer interactions that result in resolved technical, billing, and account queries.
Identify and understand customer needs.
Provide solutions to technical and account management queries.
Resolve customers’ queries and complaints, managing objections effectively.
Deliver exceptional service to customers in all interactions.
Execute escalations beyond 1st line support diligently.
Record accurate summaries of customer interactions in the company business system.
Utilise all available tools and resources to resolve customer queries completely.

Customer service Troubleshooting Technical support

Posted 1 day ago

Apply

🔥 Office Manager (f/m/d)

Posted 1 day ago

📍 Brazil

🧭 Full-Time

🔍 Digital marketing

🏢 Company: Awin

🔧 Requirements

Previous experience as the Office Manager (or similar roles) at a Brazil-based SME or Brazilian entity of an international company.
Proven track record as an 'All-Rounder' in a growing organization in Brazil.
Excellent verbal and written communication skills.
Client- and service-oriented mindset.
Lateral entry from hospitality or hotel industry is welcome.
Highly people-oriented, collaborative, and trustworthy.
High attention to detail and a hands-on approach.
Organizational skills to manage time and ensure office functionality.
IT skills for handling inventory and basic troubleshooting.

💡 Responsibilities

Site management: overseeing office maintenance, managing office supplies and equipment, coordinating with vendors and service providers for repairs, maintenance, and office improvements. Responsible for the local infrastructure/office budgeting of our Brazilian location.
Administrative Support: maintaining administrative tools, handling incoming and outgoing mail, and organizing office records.
Go-to-person: serving as a point of contact for employees and external stakeholders.
Fostering local culture: creating a team spirit and promoting a sense of belonging.
Event planning: assist in organizing company events and local meetings, arranging logistics, and managing event budgets.
Ensuring compliance with occupational safety and sustainability principles.

Excellent communication skills Troubleshooting Client relationship management Budgeting Technical support

Posted 1 day ago

Apply

🔥 Field Service Support Specialist

Posted 1 day ago

📍 United States of America

🧭 Full-Time

💸 63000.0 - 108675.0 USD per year

🔍 Healthcare technology

🏢 Company: vspvisioncareers

🔧 Requirements

Bachelor’s degree in Information Systems or related field preferred.
4+ years of experience in installing and configuring hardware and software.
Three years of experience in managing local area networks in a Windows environment.
Familiarity with medical office environments and information security requirements.
Excellent problem-solving, interpersonal, written and verbal communication skills.

💡 Responsibilities

Responsible for partnership with Global Technology Solutions (GTS) to implement and maintain IT/Desktop and networking systems for Onsite Clinics.
Provide technical leadership for managing OSC projects and Level 2 issues.
Identify and solve technology gaps in OSC IT systems.
Develop creative solutions for client-specific technology needs.
Conduct installation and maintenance of medical equipment and provide technical support in clinics.

Microsoft Active Directory Customer service Networking Troubleshooting Technical support

Posted 1 day ago

Apply

🔥 Patient Success Advocate | Weekend Coverage

Posted 1 day ago

📍 United States

💸 20.0 - 22.0 USD per hour

🔍 Healthcare

🏢 Company: Cadence Health

🔧 Requirements

Multi-channel (voice, email, SMS) help desk experience interacting directly with consumers.
Experience in a customer-facing healthcare field providing service and support.
Ability to problem solve and troubleshoot effectively.
An Active Certification as a Medical Assistant is a plus.
Prior experience in a metrics-driven position and remote work environment.

💡 Responsibilities

Provide courteous and professional assistance to customers via phone, email, and chat, addressing inquiries, troubleshooting technical issues, rescheduling appointments, and providing solutions in a timely manner.
Educate customers on the features, functionalities, and benefits of Cadence technology products and services.
Conduct follow-up communication with customers to ensure issues are resolved and gather feedback.
Properly escalate patient concerns to care delivery teams.

Customer service Troubleshooting Technical support

Posted 1 day ago

Apply

🔥 Customer Support

Posted 2 days ago

📍 Texas, South Carolina, North Carolina, Colorado, Florida, Utah, Georgia

🧭 Full-Time

💸 50000.0 - 60000.0 USD per year

🔍 Business management platform

🏢 Company: Connecteam👥 101-250💰 $120,000,000 Series C almost 3 years agoComputer Virtual Workforce SaaS Software

🔧 Requirements

At least 1 year of experience in a customer support role or client facing environment.
Superb written and verbal communication skills.
Service-oriented personality with a can-do attitude and strong problem-solving skills.
Tech-savvy with a startup mentality that includes working in a dynamic and fast paced environment.
A team player that enjoys getting and providing feedback, sharing ideas, and constantly improving together.
Positive attitude, empathy, and high energy.
Independency and time management skills.
Ability to work remotely from Mon-Fri.

💡 Responsibilities

Being the main point of contact for our customers through various communication channels to ensure their success and satisfaction.
Delivering fast service while maintaining a high performance level.
Educating the clients on the best practices in Connecteam according to their business needs.
Providing live feedback to the Customer Success team regarding missing capabilities, feature requests, time spenders, etc.

Time Management Written communication Problem-solving skills Empathy Verbal communication Troubleshooting Client relationship management Technical support Customer support

Posted 2 days ago

Apply

🔥 Customer Support

Posted 2 days ago

📍 Texas, South Carolina, North Carolina, Colorado, Florida, Utah, Georgia

🧭 Full-Time

💸 50000.0 - 60000.0 USD per year

🔍 Business management platform for mobile and low tech employees

🔧 Requirements

At least 1 year of experience in a customer support role or client facing environment.
Superb written and verbal communication skills.
Service-oriented personality with a can-do attitude and strong problem-solving skills.
Tech-savvy with a Startup mentality that includes working in a dynamic and fast-paced environment.
A team player that enjoys getting and providing feedback, sharing ideas, and constantly improving together.
Positive attitude, empathy, and high energy.
Independency and time management skills.
Ability to work remotely from Mon-Fri.

💡 Responsibilities

Being the main point of contact for our customers through various communication channels to ensure their success and satisfaction.
Delivering fast service while maintaining a high performance level.
Educating the clients on the best practices in Connecteam according to their business needs.
Providing live feedback to the Customer Success team regarding missing capabilities, feature requests, etc.

Customer service Written communication Verbal communication Troubleshooting Technical support Customer Success

Posted 2 days ago

Apply

Shown 10 out of 457