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Registrar Channel Manager

Posted 1 day agoViewed

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💎 Seniority level: Manager, 3-5 years

📍 Location: India

🔍 Industry: Technology/Internet industry

🏢 Company: Tucows Inc.

🗣️ Languages: Hindi and English

⏳ Experience: 3-5 years

🪄 Skills: Project ManagementCustomer serviceAccount ManagementTechnical supportCustomer support

Requirements:
  • MBA or degree with a technical background.
  • 3-5 years of Client Sales or Account Management experience in a technology environment.
  • Exceptional verbal and written communication skills.
  • Strong technical aptitude and ability to understand complex technology.
  • Knowledge of project management is an advantage.
  • Natural communicator with relationship-building skills.
Responsibilities:
  • Successfully manage a list of current and future registrars.
  • Gain an in-depth understanding of domain industry and core products.
  • Collaborate with internal teams and NIXI to resolve customer issues.
  • Manage onboarding and administrative processes for registrar channel.
  • Facilitate customer issue resolution and maintain communication.
  • Engage in strategic activities for successful implementation of services.
  • Support training and marketing efforts for domain industry events.
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