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πŸ”₯ Senior AQA Engineer
Posted about 1 hour ago

πŸ“ Ukraine, Armenia, Georgia, Moldova, Republic of, Serbia

πŸ” Software Development

🏒 Company: InteticsπŸ‘₯ 501-1000IT Services and IT Consulting

  • Extensive hands-on experience with automated testing tools and frameworks (Junit, Jest, Mocha, Playwright, Appium, WebDriver.IO, Selenium, JMeter, Chrome Lighthouse, BrowserStack, etc.).
  • Strong expertise in quality control methodologies (unit, integration, acceptance testing) using industry-leading tools (Junit, SonarCloud, JMeter, WebDriver.IO, etc.).
  • Knowledge of SAP solutions (S/4, Commerce Cloud (Hybris), etc.).
  • Proficiency in multiple programming languages and frameworks (Java, JavaScript, TypeScript, HTML, CSS, SpringBoot, ReactJS, NextJS, TailwindCSS).
  • Expert-level understanding of test strategy, test case definition, planning, and execution, including tools like Zephyr.
  • Proven ability to design and implement test automation strategies to improve feedback loops and quality controls.
  • Strong experience with CI/CD processes and integrating QA controls at all stages of the SDLC (shift-left approach advocate).
  • Familiarity with ITSM (ITIL v4) to enhance change, knowledge, incident, and problem management processes.
  • Proficiency in containerization technologies (Docker, Kubernetes, Artifactory, GCR, ACR, ECR).
  • Understanding of REST, GraphQL, and event-driven architectures (Pub/Sub, Kafka).
  • Customer-centric mindset, ensuring QA strategies align with user needs and concerns.
  • Experience in non-functional testing to evaluate solution effectiveness across critical dimensions.
  • Proficiency in diagramming tools (Miro, Diagrams.net, Figjam, Mermaid.JS).
  • Strong communication and presentation skills.
  • Bachelor’s degree in Computer Science or equivalent experience.
  • Develop and implement QA architecture.
  • Manage testing systems, feedback loops, logging, and reporting mechanisms.
  • Create process artifacts detailing quality controls and testing mechanisms across the SDLC.
  • Design scalable and maintainable testing strategies for various domains (Web, Mobile, Data Engineering, AI, etc.).
  • Contribute to and maintain organization-wide Architecture Decision Records.
  • Support and enforce QA engineering policies, procedures, and standards.
  • Oversee CI/CD practices, environment configuration, and feedback loops.
  • Select and advise on technology stacks and services based on quality, scalability, security, and compliance requirements.
  • Lead quality automation projects for e-commerce and enterprise-wide initiatives.
  • Develop and maintain platforms for integration, acceptance, performance, and security testing.
  • Promote best practices in testing and differentiate between effective and ineffective tests at various testing levels.
  • Drive industry-leading QA strategies and ensure high customer satisfaction.
  • Collaborate with cross-functional teams and Principal Engineers to advocate for Quality Automation needs.
  • Conduct knowledge transfer, training, and mentoring in QA practices.

DockerGraphQLSQLAgileHTMLCSSJavaJavascriptJestJMeterJUNITKubernetesQAQA AutomationReact.jsSAPSCRUMTypeScriptAlgorithmsData StructuresManual testingREST APITestRailNext.jsSeleniumCommunication SkillsAnalytical SkillsCI/CDProblem SolvingDevOpsMicroservicesJSONQuality AssuranceSoftware Engineering

Posted about 1 hour ago
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πŸ“ United States

πŸ’Έ 130000.0 - 140000.0 USD per year

  • Bachelor's degree in Business, Operations, Engineering, or a related field.
  • 8+ years of experience in, project/ program management, technical program management, management consulting, continuous improvement, or product management.
  • Expert in process mapping, and proven experience in designing, improving and implementing new processes into operational organizations.
  • Excellent strategic and analytical capabilities, problem-solving skills, and business acumen; strong judgment in navigating and resolving sensitive situations
  • Ability to drive multiple concurrent initiatives in a fast paced environment with evolving requirements and timelines.
  • Proven organizational and leadership skills to motivate and influence others positively to drive for results
  • Demonstrated ability to interact and work effectively across functional teams and at multiple levels within the organization, including technical product, engineering, and PMO teams
  • Certification in project management or Lean/Six Sigma a plus; track record of creating and contributing to a culture of continuous improvement.
  • Ability to build strong relationships and partner with key stakeholders to build trust and influence at multiple levels within the organization
  • Excellent written and verbal communication skills, with a focus on communicating with senior leadership.
  • Incredibly organized and resourceful; able to juggle and multi-task, with an attention to detail and follow through even in ambiguous situations
  • Develop and lead high performing, cross-functional project teams within operations (Partner Management, Internal Operations, Tools Support, Product Ops) and Shared Services (OCM, WFP, Training, KM, Quality), managing multiple projects and programs simultaneously.
  • Create comprehensive and nimble end-to-end implementation plans through robust planning and actively drive the execution, launch, and post-launch control of solutions.
  • Collaborate closely with leadership to establish and maintain strategic alignment, communicate project status, and manage expectations.
  • Responsible for identifying and developing all operations business requirements, writing business requirements docs, and partnering with product & engineering teams to incorporate and prioritize ops' needs into product requirement docs (PRDs).
  • Become the SME in your fraud/safety space and design high-quality end-to-end agent investigation workflows. You will leverage internal Airbnb tools (guide designer) to architect robust, error proofed, and streamlined processes.
  • Develop comprehensive user acceptance testing (UAT) plans and own end-to-end UAT of agent workflows to ensure solutions are ready for live production.
  • Drive optimal ops forecasting through close collaboration with product and workforce planning teams. As assumptions change, you'll update plans dynamically and apply a lens of radical stewardship to the use of company resources.
  • Ensure solutions have been rigorously tested before rolling out at scale. Develop experiments, pilots, feedback channels and corresponding pre-launch success criteria to maximize learnings that inform solutions.
  • Partner with training teams to develop meaningful and exhaustive agent training that maximizes learning and knowledge retention.
  • Develop key insights into the quality and performance of your implementation. You'll define key success metrics alongside your advanced analytics partners, and ensure robust dashboards are created to monitor the performance of pilot, launch and post-launch.
  • Maximize decision accuracy by ensuring quality metric frameworks are developed and tailored for your solution. Partner with QA teams to drive root cause analysis of decision accuracy errors, and develop solutions to prevent future failures.
  • Develop hypotheses and data collection plans when issues arise. Seek to prove or disprove through deep dive analysis.
  • Ensure lasting change through the ownership of key metrics and delivery of post-launch continuous improvement efforts. Once quality and performance have achieved target, develop comprehensive control plans for your customers to ensure their success.
  • Continuously evaluate and improve implementation management processes and methodologies to enhance organizational efficiency and contribute to the maturation of the Community Excellence Team.

LeadershipProject ManagementSQLData AnalysisQAUser Experience DesignJiraProduct OperationsOperations ManagementREST APIAnalytical SkillsProblem SolvingAgile methodologiesMentoringAttention to detailOrganizational skillsWritten communicationExcellent communication skillsVerbal communicationTrainingCross-functional collaborationRisk ManagementData visualizationStakeholder managementStrategic thinkingProcess improvementConfluence

Posted about 1 hour ago
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πŸ”₯ Quality and Training Lead
Posted about 16 hours ago

πŸ“ AZ, CA, CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, WI

πŸ’Έ 85000.0 - 95000.0 USD per year

πŸ” Trust & Safety

🏒 Company: HopSkipDriveπŸ‘₯ 101-250πŸ’° $37,000,000 Series D over 2 years agoRide SharingTransportationChildrenInformation TechnologyChild Care

  • 3+ years of experience in Quality Assurance, Training, or Learning & Development, preferably within Trust & Safety, Risk Operations, or Customer Support.
  • Proven experience designing and managing QA programs and training initiatives for support teams.
  • Strong analytical skills with the ability to interpret QA data and drive process improvements.
  • Excellent facilitation, coaching, and communication skills to engage learners and stakeholders effectively.
  • Familiarity with Trust & Safety principles, case handling, and risk mitigation strategies in a fast-paced, high-risk environment.
  • Experience working with QA tools, LMS platforms, and knowledge management systems.
  • Ability to manage multiple priorities, projects, and stakeholders in a dynamic environment.
  • Develop and maintain a quality assurance framework to assess and improve the performance of Trust & Safety support teams.
  • Define QA scorecards, evaluation criteria, and feedback mechanisms to ensure consistency in case handling and adherence to policies.
  • Partner with team managers to analyze QA data and trends to identify areas for continuous improvement and work cross-functionally to implement process enhancements.
  • Design and execute new hire training programs, refresher courses, and continuous learning initiatives for Trust & Safety teams.
  • Maintain and update training materials, playbooks, and knowledge bases in response to policy and operational changes.
  • Work closely with stakeholders to ensure training aligns with policy updates, legal requirements, and emerging safety risks.
  • Support audit processes and contribute to compliance initiatives related to Trust & Safety operations.

SQLData AnalysisPeople ManagementQACommunication SkillsAnalytical SkillsComplianceMicrosoft Office SuiteCoachingTrainingCross-functional collaborationQuality AssuranceRisk ManagementStakeholder managementProcess improvementCustomer support

Posted about 16 hours ago
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πŸ”₯ Product Manager I
Posted about 18 hours ago

πŸ“ India

πŸ” Software Testing

  • 5+ years of overall experience in Product Management or Engineering
  • Passionate or hands-on about programming, software quality, and DevOps
  • Able to understand and write code. Have prior experience building or using developer products
  • Strong grasp of basic tech concepts. Willingness to learn advanced ones.
  • Experience in web development, app development, or automated testing is a plus
  • Implement new features to solve critical problems that our users face in their development workflows OR work towards architecting whole new products
  • Talk to our users constantly and have a deeper understanding of the customer personas
  • Define what success means for every feature.
  • Track and improve the defined metrics
  • Work closely with our engineering and design teams to simplify testing for our users
  • Work with the GTM team and execute successful product launches

AWSSoftware DevelopmentSQLData AnalysisProduct ManagementQASCRUMProduct OperationsProduct DevelopmentProduct AnalyticsAPI testingTestRailCI/CDAgile methodologiesRESTful APIsDevOpsJSONTechnical supportData analyticsCustomer supportCustomer SuccessA/B testing

Posted about 18 hours ago
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πŸ“ India

🧭 Contract

πŸ” AI

🏒 Company: Mindrift

  • 3+ years of professional experience in editing, proofreading or similar
  • Proven experience in translation from English to Hindi
  • Proficient level of Hindi (C2)
  • Advanced level of English (C1) or above
  • Degree in communications, linguistics, literature, journalism, or similar
  • Editing and refining text to meet project-specific guidelines
  • Ensuring clarity, consistency, and factual accuracy
  • Providing feedback to writers and working with QA Specialists to uphold quality

QACommunication SkillsAnalytical SkillsAttention to detailWritten communicationFluency in EnglishWritingEditingEnglish communication

Posted about 22 hours ago
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πŸ”₯ Safety Specialist II
Posted about 23 hours ago

πŸ“ United States

🧭 Regular

πŸ’Έ 80710.0 - 166168.0 USD per year

πŸ” Software Development

🏒 Company: PinterestπŸ‘₯ 5001-10000πŸ’° Post-IPO Equity over 2 years agoπŸ«‚ Last layoff about 2 years agoInternetSocial NetworkSoftwareSocial MediaSocial Bookmarking

  • Bachelor’s degree in Business Administration, a related field or equivalent experience.
  • 2 years experience in a quality control or quality assurance role.
  • Experience working with Business Processing Outsourcing (BPO) to achieve performance goals.
  • Experience in Content Moderation, Content Quality, Content Safety, and Labeling.
  • Knowledge of QA principles, methodologies, tools/technologies, and best practices.
  • Strong analytical, problem-solving, and critical-thinking skills.
  • Support a moderation quality strategy that is scalable, efficient, and aligns with the company's values and policies.
  • Leverage best in class standards to understand both BPO vendor performance and QA outcomes, advising Trust & Safety Operations areas of growth and opportunity.
  • Collaborate and communicate effectively with internal stakeholders, including Policy, Training, and Enforcement Operations teams.
  • Share Quality Assurance (QA) process insights to strengthen QA reporting and quality improvements.
  • Leverage QA expertise to support Trust and Safety product and engineering teams when improving tooling needs within the QA framework.

Data AnalysisQACommunication SkillsAnalytical SkillsProblem SolvingCross-functional collaborationQuality Assurance

Posted about 23 hours ago
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πŸ“ AZ, CA, CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, WI

πŸ’Έ 85000.0 - 95000.0 USD per year

πŸ” Trust & Safety, Risk Operations, or Customer Support

  • 3+ years of experience in Quality Assurance, Training, or Learning & Development, preferably within Trust & Safety, Risk Operations, or Customer Support.
  • Proven experience designing and managing QA programs and training initiatives for support teams.
  • Strong analytical skills with the ability to interpret QA data and drive process improvements.
  • Excellent facilitation, coaching, and communication skills to engage learners and stakeholders effectively.
  • Familiarity with Trust & Safety principles, case handling, and risk mitigation strategies in a fast-paced, high-risk environment.
  • Experience working with QA tools, LMS platforms, and knowledge management systems.
  • Ability to manage multiple priorities, projects, and stakeholders in a dynamic environment.
  • Develop and maintain a quality assurance framework to assess and improve the performance of Trust & Safety support teams.
  • Define QA scorecards, evaluation criteria, and feedback mechanisms to ensure consistency in case handling and adherence to policies.
  • Partner with team managers to analyze QA data and trends to identify areas for continuous improvement and work cross-functionally to implement process enhancements.
  • Design and execute new hire training programs, refresher courses, and continuous learning initiatives for Trust & Safety teams.
  • Maintain and update training materials, playbooks, and knowledge bases in response to policy and operational changes.
  • Work closely with stakeholders to ensure training aligns with policy updates, legal requirements, and emerging safety risks.
  • Support audit processes and contribute to compliance initiatives related to Trust & Safety operations.

Project ManagementSQLData AnalysisQACross-functional Team LeadershipAPI testingREST APICommunication SkillsAnalytical SkillsMicrosoft ExcelCI/CDAgile methodologiesMentoringWritten communicationComplianceCoachingMS OfficeTrainingQuality AssuranceRisk ManagementProcess improvementTechnical supportCustomer support

Posted 2 days ago
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πŸ“ India

πŸ” Aerospace/Defense

🏒 Company: ge_externalsite

  • Bachelor’s Degree in engineering, logistics or business from an accredited college or university (or a high school diploma with a minimum 5+ of years of relevant experience)
  • Expertise with Microsoft Office Software to include Excel
  • Ability to gain and maintain secure access to Indian military installations
  • Fluent in both English and Hindi
  • On-site support as the Materials Integrator for field and depot level maintenance
  • Evaluate material availability daily by measuring part demands placed, part demands filled, available inventory, and part demands not filled.
  • Evaluate and track trends in material replacement rates
  • Monitor the level of inventory and optimize inventory replenishment points to ensure Key Performance Indicators (KPIs) are achieved
  • Monitor part shipments and identify and resolve shipping delays and discrepancies
  • Process and load orders timely to replenish customer owned inventory to maintain appropriate levels that meet KPIs while meeting PBL cost and productivity targets
  • Process and load orders timely to provide parts to MROs to support engine and module shop visits
  • Monitor and record MRO part demands by engine and module repair work scope for each shop visit.
  • Evaluate and track trends in depot overhaul factors.
  • Support the on-site PBL Business Leader and the Contract Performance Manager in forecasting and provisioning spare parts
  • Use a Lean mindset to identify waste and improve current processes.
  • Learn and leverage Flightdeck to solve problems and drive solutions
  • Collaborate with US based supply chain and spares organization to clearly communicate customer requirements and expedite critical parts.
  • Gather input to report material commitments to the customer
  • Proactively support the team as an advocate for the supply chain when reviewing parts availability and forecasts
  • Assist in the maintenance of all related part documentation to include export licensing and QA certification in accordance with applicable compliance requirements
  • Coordinate material transportation as required
  • Support program management requirements as they relate to spare part availability and inventory position
  • Perform other tasks as requested by the on-site PBL Business Leader.

Project ManagementSQLData AnalysisQAJiraCommunication SkillsAnalytical SkillsMicrosoft ExcelProblem SolvingCustomer serviceMS OfficeEnglish communication

Posted 3 days ago
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πŸ“ Philippines

🧭 Full-Time

🏒 Company: Outliant

  • 3 to 4 years of experience as a QA Engineer
  • Proven experience in software development lifecycles (SDLC) and Agile/Scrum methodologies.
  • Experience with and a good understanding of at least one programming language (e.g., Python, JavaScript, Java) for test automation.
  • Experience with API testing tools and frameworks (e.g., Postman, Rest Assured).
  • Strong problem-solving and analytical skills to identify and troubleshoot complex testing issues.
  • Strong background in Web Application and API Testing.
  • Performance testing (JMeter, Lighthouse, or similar).
  • Basic understanding of UI/UX testing and UX principles.
  • Experience working in Agile and DevOps environments.
  • Excellent communication and collaboration skills to work effectively with developers, product managers, and other stakeholders.
  • Must be able to work in the EST timezone
  • Assist in developing and implementing comprehensive test plans and strategies aligned with project requirements, technical specifications, user needs, and risk assessments.
  • Execute test cases with precision, combining manual and automated testing techniques to identify defects and ensure software functionality, reliability, and performance across all user journeys.
  • Begin developing and maintaining basic automated test scripts, working under the guidance of experienced engineers to improve testing efficiency.
  • Maintain high attention to detail to identify even minor issues.
  • Analyze test results to identify trends, root causes, and areas for improvement. Make recommendations for preventing similar issues in the future.
  • Own and architect the regression testing process, ensuring existing features remain functional with new code changes. Implement strategies for efficient regression test execution and optimization.
  • Identify, document, prioritize, and track defects using bug tracking systems (e.g., ClickUp). Collaborate effectively with development teams to facilitate timely and efficient resolution, ensuring clear communication and traceability throughout the process.
  • Effectively report issues and collaborate with the development team.
  • Generate detailed test result reports, present findings to stakeholders, and assist in maintaining the project knowledge base.
  • Participate in analyzing current testing processes and suggest improvements under supervision. Actively participate in and lead initiatives to improve the team's QA processes and practices.
  • Lead or actively participate in performance and security testing activities. Conduct performance testing to assess software scalability and responsiveness under load. Collaborate with security specialists to identify vulnerabilities and ensure the software meets industry security standards.
  • Manage and maintain complex test environments that closely mimic production conditions, ensuring realistic and reliable testing. Implement automation and optimization strategies for test environment provisioning and configuration.
  • Support senior team members in monitoring project progress and quality, learning to identify and escalate critical issues. Lead knowledge sharing sessions and mentor junior QA engineers, fostering a collaborative and learning-oriented environment. Develop training materials and contribute to the team's overall QA expertise.

PythonSQLAgileGitJavaJavascriptJMeterQASCRUMUI DesignAPI testingManual testingRegression testingCI/CDProblem SolvingAgile methodologiesDevOpsAttention to detailExcellent communication skillsJSON

Posted 3 days ago
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πŸ“ Canada

🧭 Full-Time

πŸ’Έ 50000.0 - 60000.0 CAD per year

πŸ” Software Development

🏒 Company: IversoftπŸ‘₯ 11-50Digital MarketingMobile AppsSoftware

  • 2+ years experience performing software testing in a professional environment working directly with developers
  • Basic programming capabilities (for scripting and automation)
  • Strong organization, analytic and problem-solving skills
  • Familiarity with Jira
  • Passion for quality software and user experience
  • Excellent written and verbal communication skills (English)
  • Strong attention to detail
  • Process-oriented
  • Ability to picture how other users may use software
  • Testing a variety of custom software and applications developed by our team, to make sure they are delivered free of errors
  • Reviewing documentation to understand required software behaviour
  • Executing manual test cases and procedures, including: Functional testing, Regression testing, including creation of automated tests, Exploratory testing, finding edge cases where software receives unexpected user input, Testing potential security exploits
  • Reporting when performance is not optimal, or software behaves contrary to user expectations
  • Documenting and tracking bugs in Jira
  • Working closely with developers to replicate bugs, and discuss expected behaviour
  • Communicating with the team & project managers on testing progress, and flagging critical issues and blockers
  • Recommending improvements to the QA process, as needed
  • Working within a team, and taking pride in the final products that you are helping to perfect

SQLQAJiraJQLAPI testingManual testingRegression testingTestRailSeleniumCommunication SkillsAnalytical SkillsCI/CDProblem SolvingAgile methodologiesRESTful APIsAttention to detailJSONScriptingDebuggingEnglish communication

Posted 4 days ago
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