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8,362 jobs found.

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🔥 Player Support Agent - Korean/English - Remote

Posted 9 minutes ago

📍 Poland

🧭 Full-Time

🔍 Gaming

🏢 Company: Keywords Studios💰 Post-IPO Equity 8 months ago🫂 Last layoff over 1 year agoAudio Video Games Digital Media Content

🔧 Requirements

Mastery in C1-C2 level Korean proficiency
English at B2 level or higher.
Excellent communication skills for effective player support.
Flexibility to adapt to various situations and player needs.
Accountability and reliability in handling player inquiries and issues.
Proactivity in identifying and addressing player concerns proactively.
Proficiency in navigating knowledge bases for efficient support.
Basic troubleshooting skills to assist players with technical challenges.
Availability for full-time work, including weekends (Saturday and Sunday).

💡 Responsibilities

Deliver excellent customer support to players.
Investigate and resolve player inquiries promptly through ticketing, email, or chat.
Assist internal teams with project-related requests, ensuring smooth collaboration.
Play a crucial role in gathering and delivering player feedback according to established procedures.
Provide translations when required to ensure seamless communication.

Communication Skills Customer service Written communication Excellent communication skills MS Office Troubleshooting Active listening Technical support CRM

Posted 9 minutes ago

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🔥 Beef Nutritionist Technical Consultant

Posted 9 minutes ago

📍 United States of America

💸 116300.0 - 193800.0 USD per year

🔍 Animal Health

🏢 Company: External_Career

🔧 Requirements

DVM or PhD in animal science or related scientific discipline or MS with 10 of years industry, academic, or government experience.
Candidate must have an expertise in technical consultancy, with special emphasis on addressing customer concerns or needs.
Candidate must have a thorough understanding of the US beef food chain and commercial beef production.

💡 Responsibilities

Work closely with strategic accounts and serve as an active member of account teams
Identify and position opportunities for customers to use Elanco products
Actively participate in account planning and incorporate Elanco’s value strategy
Implement Elanco’s value strategy at the customer level
Technical leader for Elanco Beef Business Unit strategic technical platforms
Train and coach Elanco personnel on disease, products, and industry practices
Build relationships with and influence external customers, consultants, and academics
Identify avenues to deliver value beyond product to customers and Elanco
Maintain good standing with and influence of key industry organizations
Develop long term research strategy focused on serving strategic accounts
Prioritize and execute research aligned with business needs of strategic accounts and Elanco
Conduct research utilizing Elanco products and programs
Ensure publication of research studies in scientific meetings and peer reviewed journals
Identify and facilitate research efforts in conjunction with Elanco R&D
Advise Elanco and key stakeholders of innovation opportunities
Effectively communicate within technical team and account teams
Identify business opportunities and threats for customers and Elanco
Influence long range strategy and product positioning
Identify external talent for technical and other roles within Elanco

Leadership Product Development Communication Skills Analytical Skills Customer service Account Management Research Training Sales experience Market Research Marketing Research skills Technical support Financial analysis

Posted 9 minutes ago

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🔥 US Postal Support - Support Agent L1

Posted 11 minutes ago

📍 United States of America

🧭 Full-Time

💸 33500.0 - 48500.0 USD per year

🔍 Technology

🏢 Company: ext_us

🔧 Requirements

Functional knowledge of Windows 10 & 11, Microsoft Office 365, TCP/IP, IP Protocols, LAN, WAN, VPN, IP telephony
Knowledge of standard MS command line and Powershell utilities, ServiceNow Incident Management system, Knowledge Base Systems, hardware troubleshooting

💡 Responsibilities

Answering customer phone calls.
Providing remote technical support.
Documentation and incident management using the USPS ‘ServiceNow ticketing system.
Ordering replacement parts.
Other customer support related activities.

Communication Skills Customer service Troubleshooting Active listening Technical support

Posted 11 minutes ago

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🔥 Technical Presales Engineer

Posted 12 minutes ago

📍 Czech Republic

🧭 Full-Time

🔍 Artificial Intelligence

🏢 Company: Rossum👥 251-500💰 Debt Financing about 1 year agoArtificial Intelligence (AI)SaaS Machine Learning Document Management Software

🔧 Requirements

Experience in a customer facing role - you ran in depth technical discovery, mapped out complex customer processes and designed solutions to address their needs.
Amazing presenter, always thinking about how to pass the message in the most effective way, customizing your every presentation and demo.
Technically savvy - you can explain complex technical concepts in a simple way, making it easy for the business to understand.
Happy to hack a small script in python or play with different configuration files to achieve the best solution.
Experience with artificial intelligence or have the will and ability to learn basic concepts in AI.

💡 Responsibilities

Provide strategic technical advisory to prospects, customers, and Rossumers.
Analyze customer needs, run discovery and demonstrations, and implement an end to end proof of concept.
Be responsible for the communication between the GTM organization and the technical teams.

Python SQL Artificial Intelligence Data Analysis Machine Learning Communication Skills Analytical Skills Customer service RESTful APIs Presentation skills Sales experience Scripting Customer Success English communication

Posted 12 minutes ago

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🔥 Senior Manager - Crown Jewel Operations (Remote)

Posted 15 minutes ago

📍 United States

🔍 Information Technology

🔧 Requirements

Bachelor's Degree with 8 years experience; Master's Degree with 7 years experience; PhD with 3 years experience in Information Technology and/or Information Security.
Experience managing managed service provider outcomes, including SLA and contractual obligations, working through gaps, and ensuring optimization of delivery of service.
5+ yrs. of experience in utilizing ITIL Framework, including: Incident Management, Change Management, Problem Management and Change Management.
Proven experience identifying strategies for risk mitigation in order to reduce or eliminate issues.
CISSP preferred
Ability to prioritize and multi-task.
Highly organized and detail oriented.
Strong problem resolution skills in large matrixed complex environments
Experience working with senior leaders.
Strong communication and influencing skills.
Demonstrated ability to coordinate cross-functional teams towards task completion.
Experience with Service Operations in a global, multi-sourced environment.

💡 Responsibilities

Responsible for overall operations, governance and optimization of Crown Jewel Office processes.
Execute Crown Jewel operational processes with a focus on automation.
Establish and maintain collaborative working relationships with functional counterparts in ISRM, the business and IT System Owners in the enterprise organization to ensure the protection of Crown Jewel data.
Lead assurance activities, to test and ensure controls protecting Crown Jewel data are in effect.
Provide regular reporting to Sr. Leadership and the Crown Jewel Office on the health and status of Crown Jewel Assets.
Support the Data Protection Governance Committee by tracking action items, helping with content development, facilitating meetings and notetaking.
Responsible for providing operational and reporting requirements to development teams for internal tools and dashboards.
Monitor execution of Crown Jewel processes conducted by Information Security and Crown Jewel Office and identify and implement improvements.
Maintain accurate information around Crown Jewel data assets, suppliers and applications, and ensure engagement of business and IT owners throughout the lifecycle.
Ensure compliance with the AbbVie processes and ensure standard practices and processes across all Crown Jewel applications, suppliers and data assets.
Support the overall mission of the Crown Jewels Office, “safeguard AbbVie’s most vital digital data assets through stringent security measures and cutting-edge technology, ensuring data confidentiality to support our mission of making possibilities real.”

AWS Project Management Business Intelligence Cybersecurity Data Analysis Operations Management Azure Communication Skills CI/CD Compliance Reporting Risk Management Data management Change Management

Posted 15 minutes ago

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🔥 Virtual Travel Reservations Specialist

Posted 22 minutes ago

📍 United States, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, France, Germany, Grenada, Guatemala, Honduras, Italy, Mexico, Netherlands, New Zealand, Nicaragua, Panama, Peru, St Kitts & Nevis, St Lucia, Spain, Trinidad & Tobago, United Kingdom, Uruguay

🔍 Travel

🏢 Company: Hamilton World Travel

🔧 Requirements

Strong communication skills and a customer-oriented mindset.
Detail-oriented with excellent organizational abilities.
Basic computer skills and proficiency in online research.
A passion for travel and helping others create memorable experiences.

💡 Responsibilities

Assist clients with travel inquiries, providing personalized recommendations for destinations, accommodations, and activities.
Handle the booking of flights, hotels, cruises, and other travel arrangements with accuracy and efficiency.
Maintain detailed records of client interactions and manage bookings using our state-of-the-art reservation systems.
Provide ongoing support before, during, and after travel to ensure client satisfaction.
Stay updated on travel regulations, industry trends, and popular travel destinations.
Collaborate with team members and participate in training sessions to continuously enhance your skills and knowledge.

REST API Communication Skills Customer service Microsoft Office Organizational skills JSON Data entry Computer skills CRM Customer support

Posted 22 minutes ago

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🔥 Senior Data Scientist (NLP)

Posted 33 minutes ago

📍 Poland

🧭 Full-Time

💸 26000.0 - 35000.0 PLN per month

🔍 EdTech

🏢 Company: Brainly👥 251-500💰 $80,000,000 Series D about 4 years ago🫂 Last layoff over 2 years agoEducation EdTech Communities E-Learning Apps Social Network Peer to Peer Software

🔧 Requirements

Advanced degree (Engineering, Master's or Ph.D.) in Computer Science, Mathematics, Statistics, or a related quantitative field with a strong focus on Machine Learning and/or Natural Language Processing.
5+ years of experience as a Data Scientist or Machine Learning Engineer, with a demonstrable focus on NLP and/or mathematical problem-solving.
Experience with cloud platforms such as AWS and/or Google Cloud Platform.
Proficiency in Python and relevant libraries (e.g., PyTorch, TensorFlow, Langchain).
Deep understanding of machine learning algorithms, particularly in NLP and their application to complex reasoning tasks.
Strong mathematical foundation and analytical skills.
Excellent research and experimentation skills, including design, execution, and analysis.
Strong communication and collaboration skills, with the ability to explain complex technical concepts to diverse audiences.
Fluency in English.

💡 Responsibilities

Investigate, implement, and evaluate novel techniques for math problem understanding, reasoning, and solution generation using Large Language Models and other relevant AI approaches.
Design, execute, and analyze experiments to develop and refine machine learning models for math question answering, ensuring rigorous experimentation processes and statistically sound conclusions.
Explore and analyze large datasets of math questions, solutions, and student interactions to identify patterns, improve model performance, and discover opportunities for enhancing our math knowledge base.
Work closely with Senior Machine Learning Engineers to integrate developed models and algorithms into the production math answering system, ensuring scalability, reliability, and performance.
Actively contribute to the definition of the Q&A Knowledge Base ML team roadmap, identifying key deliverables and strategic directions for improving Brainly's math capabilities.
Effectively communicate research findings, model performance, and project progress to technical and non-technical stakeholders across the company.
Champion and ensure adherence to high standards of statistical and scientific rigor within the team's research and development processes.
Stay up-to-date with the latest advancements in LLMs, mathematical AI, and relevant technologies, and evaluate their potential application to Brainly's math answering challenges.

AWS Python Cloud Computing Data Analysis Machine Learning Numpy PyTorch Algorithms Data science Tensorflow Communication Skills Analytical Skills Problem-solving skills Research Fluency in English

Posted 33 minutes ago

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🔥 AWS Technical Architect

Posted 36 minutes ago

📍 United States, Canada, India, Colombia

🔍 Software Development

🔧 Requirements

Customer-facing contact center experience
Experience building integrations across WFM, CRM, and contact center solutions
Experience with communications protocols and APIs such as WebRTC and SIP
Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js)
Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers
API integration experience
Strong troubleshooting and debugging skills
Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing
Proficient in understanding and documenting the infrastructure requirements and specifications, including resource types, networking, security, and compliance needs.
Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy
Contact Center architecture knowledge
Experienced in implementing infrastructure as code using AWS Cloud Development Kit (CDK) and Terraform, ensuring consistent and efficient infrastructure deployment.
Capable of setting up monitoring and logging for infrastructure components and performing ongoing maintenance to ensure optimal performance and availability.
Experience in technology/software sales, pre-sales, or consulting
Advanced knowledge of AWS services and cloud architecture
Salesforce knowledge and familiarity with Salesforce Service Cloud
Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)
Experience with WorkForce Management solutions
Experience working with outbound dialers and campaign management
Knowledge of software development methodologies such as Agile and Scrum
AWS Cloud Practitioner Certification
AWS Developer Associate Certification or Professional
AWS Solution Architect Certification or Professional
Salesforce Certified Administrator

💡 Responsibilities

Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash customers
Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity
Facilitate business process reviews to identify customer requirements and processes
Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI
Translate customer requirements into contact center design, leveraging best practices, and other AWS Services
Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards
Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities
Drive best practice contact center design into each and every aspect of solution delivery
Effectively manage all aspects of project and customer communications
Deliver customer end user training and documentation
Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management
Lead vision and strategy discussions with contact center and customer service leadership and management

AWS Backend Development Leadership Node.js PostgreSQL Project Management Python SQL Agile Business Intelligence Cloud Computing Data Analysis DynamoDB Full Stack Development Java Salesforce C#Amazon Web Services API testing .NET REST API WebRTC Communication Skills CI/CD Customer service Agile methodologies RESTful APIs Mentoring Linux Terraform Troubleshooting Ansible Data modeling Scripting Debugging Customer Success

Posted 36 minutes ago

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🔥 External Communications Senior Strategist

Posted 41 minutes ago

📍 United States

💸 137439.0 - 167981.0 USD per year

🔍 Communications, Public Relations, or Journalism

🏢 Company: search👥 90000-100000

🔧 Requirements

Bachelor’s Degree or higher in Communications, Public Relations, or Journalism
Seven (7) years of experience in communications, media, brand, and/or marketing, including experience at a global multi-national company or agency in a private, public, government or military environment

💡 Responsibilities

Support global campaigns, activations and communications that advance 3M’s reputation and fuel growth opportunities by leveraging paid, earned, shared and owned channels.
Develop and execute compelling content and thought leadership strategies for cross-functional teams, including Communications, Government Affairs, Sponsorships and relevant business group partners.
Build relationships with key media contacts and conduct outreach around enterprise news, initiatives and activations.
Produce owned content, including press releases, messaging documents, News Center stories, etc., to advance company priorities and enable global teams.
Manage content publication to 3M-owned channels, paid platforms, and internal content management systems to advance the brand and enable global teams.
Assist in monitoring, reporting and insight generation for 3M, its priority campaigns and key activations.
Serve as a trusted resource and consultant for internal teams, partners and vendors on Communications priorities and tactics, including earned media strategies, owned content opportunities, paid media extensions, and KPIs for measurement/reporting.

Project Management Cross-functional Team Leadership Content creation Communication Skills Analytical Skills Collaboration SEO Relationship building Writing Marketing Strategic thinking Digital Marketing

Posted 41 minutes ago

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🔥 Medical Science Liaison (MSL) ONC Solid Tumor - Miami Region - Remote

Posted 44 minutes ago

📍 United States of America

💸 166400.0 - 274800.0 USD per year

🔍 Pharmaceutical

🔧 Requirements

Graduate degree in science or healthcare required; doctoral degree preferred (MD, PhD, DNP, PharmD, etc)
0-7 years of experience in a Field Medical position or related field
Strong clinical knowledge including pharmacotherapy, treatment guidelines, clinical research processes, medical expert engagement strategies, and FDA promotional guidelines, regulations, and ethical guidelines applied to the pharmaceutical industry is required.
Candidates will perform their duties in accordance with applicable law, regulations, and Novartis policies.

💡 Responsibilities

Leverage scientific expertise and market knowledge to establish and build professional relationships and engage with HCPs
Engage with customers - customer engagements may include but are not limited to: emerging data discussions, clinical trial activities, uncovering barriers in patient journey, understanding market dynamics within their territory, exploration of areas of unmet medical need, pipeline discussions, educating on disease state and product, capturing adverse events, and capturing medical insights through all stages of product lifecycle.
Demonstrate strategic territory vision and ensure appropriate territory identification, mapping, and planning of Medical Engagements (MEs) and Key Accounts as aligned to medical strategy and in collaboration with internal Novartis colleagues.
Provide clinical trial support for company sponsored trials facilitating relevant medical activities and working cross-functionally with Medical Affairs and Clinical Operations colleagues.
Regularly and effectively collaborates with internal colleagues (e.g., HEOR, access, marketing, commercial, sales) within the assigned therapeutic area and territory to advance clinical practice while maintaining customer centricity and a One Novartis approach in accordance with Novartis compliance standards.
Maintain in-depth knowledge of assigned therapeutic area and Novartis compounds to serve as a medical resource to customers and internal colleagues (in accordance with Working Practice Documents).
Maintain in-depth knowledge of internal policies and external regulations (e.g., field medical Working Practice Document (WPD), travel policy, expense policy, state and local laws, institutional policies) and how they affect day-to-day responsibilities.
Execute all administrative responsibilities and training (e.g., Veeva CRM, voicemail, e-mail, expense reports, compliance modules, etc.) in a timely manner, including profiling of core customers and ensuring up-to-date information in the CRM.
Champion emerging responsibilities as strategic priorities and territory needs evolve
Proactively drive personal and professional development.

Project Management Data Analysis Product Development Communication Skills Analytical Skills Collaboration Microsoft Excel Customer service Microsoft Office Negotiation Presentation skills Written communication Compliance Interpersonal skills Networking Relationship building Problem-solving skills MS Office Account Management Teamwork Research Training Active listening Market Research Strategic thinking CRM Customer Success PowerPoint

Posted 44 minutes ago

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